Manager__LMCC_ITRA

• Developing long term software management strategy and goals.
• Developing and implementing procedures for tracking company software assets to oversee quality control, and usage throughout their life cycles
• Monitor software licenses to ensure they comply with license agreements and usage standards
• Establishing and maintaining linkage with budgeting and procurement processes to track software acquisition, utilization, and retirement.
• Collaborate with departments management to define cost savings, software compliances and service improvement opportunities
• Ensure audit compliance readiness
• Drive continuous education awareness of company policies.

• Handson experience on software asset management
• Excellent knowledge of the Hardware Asset Management process
• Strong experience with asset management and discovery tools like Snow, Flexera, ServiceNow SAM Pro
• Experience with developing, implementing, and refining SAM processes and procedures
• Good knowledge of the other Service Management processes, particularly Change Management
• Intermediate Excel skills
• Excellent English language skills (verbal and written)
• Experience working in a virtual environment
• Experience interpreting licensing terms and conditions, licensing knowledge and product use rights for defined software titles. Along with contract analysis and negotiation skills.
• Participated or lead in software audits
• Understand standards like ISO/IEC 197701; ISO/IEC 5230 etc.
• Ability to deal tactfully with vendors, suppliers, and contractors who provide a broad spectrum of products and services
• Highly competent at interpreting data, analyzing problems, and formulating solutions to present to management level and above
• Knowledge of Active Directory, virtualization technologies, network topologies, software vendor license agreements and licensing terms
• Understands and masters the software licensing for at least three big publishers like Microsoft, Oracle, VMWare, SAP etc.
• Familiar with Microsoft O365 or similar tools
• Knowledge around Free and Opensource software (FOSS) licensing

• Assess, design, and implement key process related to Software compliance
• Software license compliance for major software publishers
• Operations and deployment of SAM and SCA tools
• Contract & Spend management including Optimization
• Coordinate with multiple teams, like IT, Infrastructure Management, Finance, Procurement, Legal as required
• Work on automation areas for Discovery and Reporting
• Performing and interpreting gap analysis
• Develop risk remediation strategies
• Ensures license compliance is met, and that any noncompliance issues are addressed quickly and efficiently.
• Monitoring the Software Uses & Highlights what users are permitted to do with any software installed on their machine
• Interaction with software publisher, internal business team for software license compliance & terms

• Experience presenting to senior management executive level audiences
• Strong written and oral communications, analytics, and organization skills
• Selfmotivated, goal oriented, and an innovative thinker
• Maintain strong analytic, technical, and troubleshooting skills
• Continuous improvement attitude ability to seek out and implement external leading SAM practices
• Strong organization, multitasking and time management skills
• Uses discretion in identifying and resolving complex problems and assignments
• Works well in a diverse team and enjoys a dynamic environment where remote working is required

Degrees/Field of Study required Bachelor of Engineering, Bachelor of Science, Master of Engineering Degrees/Field of Study preferred SAM Software Accepting Feedback, Accepting Feedback, Accounting and Financial Reporting Standards, Active Listening, Analytical Thinking, Artificial Intelligence (AI) Platform, Auditing, Auditing Methodologies, Business Process Improvement, Coaching and Feedback, Communication, Compliance Auditing, Corporate Governance, Creativity, Data Analysis and Interpretation, Data Ingestion, Data Modeling, Data Quality, Data Security, Data Transformation, Data Visualization, Embracing Change, Emotional Regulation, Empathy, Financial Accounting