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IFS BSV Delivery Ops & QMS Director
15-20 years
Kolkata, Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
IFS BSV Delivery Ops & QMS Director
PwC
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Drive India Acceleration Center operations to enable Territory delivery teams as the onestopshop support catering Governance and Programs, Program Management, Data & Analytics, Technology & Innovation, Transitions, Quality & Risks and Process excellence.
- Implement identified strategic priorities with a focus on driving standardization, quality, efficiency, and scalability.
- Deploy data driven decision methodology on Demand Management to maximize the effective use of resources, talent, and technology
- Manage overall budgets, expense management, billing & utilization of teams and managing dashboards indicating pulse of the team.
- Partner across various business and functional teams, to contribute to and execute on strategic and operational programs.
- Live our PwC Culture and Values, including P&I, every day through interactions with team; be a role model.
- Develop staff; support professional growth and development; coach and mentor team.
- Effective stakeholder management, process influence to add value to the success of the delivery teams.
- Minimum of 1520 years in operations enablement. Transitions, process excellence and quality programs.
- Exposure to improvement methodologies, technology driven solutioning and supporting large operations delivery teams
- Certification in Six Sigma, Lean preferred, with experience in running large transformations.
- Executive presence, excellent communication skills and stakeholder management
- An eye to detail, good with numbers and analytical skill sets
- A good people s manager who can effectively coach, guide and mentor the team members on career growth, engagement and team dynamics
Employment Type: Full Time, Permanent
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