Managed Services

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology



Our Cyber Managed Services team will provide you with the opportunity to help our clients implement effective cybersecurity programs that protect against threats, propel transformation, and drive growth

As companies continue their transformations to digital business models, exponentially more data is generated and shared among organizations, partners and customers

You ll play an integral role in helping our clients protect their businesses by developing transformation strategies focused on security, efficiently integrate and manage new or existing technology systems to deliver continuous operational improvements and mitigate risks while increasing the value they derive from their cybersecurity investments



Our Identity and Access Management Managed Services team helps organisations by designing and implementing end to end IAM programs, as well as providing ongoing operations support with continuous operational improvements

• Use feedback and reflection to develop self awareness, personal strengths and address development areas
  
  
• Delegate to others to provide stretch opportunities, coaching them to deliver results
  
  
• Demonstrate critical thinking and the ability to bring order to unstructured problems
  
  
• Use a broad range of tools and techniques to extract insights from current industry or sector trends
  
  
• Review your work and that of others for quality, accuracy and relevance
  
  
• Know how and when to use tools available for a given situation and can explain the reasons for this choice
  
  
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives
  
  
• Use straightforward communication, in a structured way, when influencing and connecting with others
  
  
• Able to read situations and modify behavior to build quality relationships
  
  
• Uphold the firms code of ethics and business conduct
  
  

CyberArk Operations SA JD REQUIRED EXPERIENCE 5 years of experience in operations of Privileged Identity Management using CyberArk solution for large scale customers across various industry verticals Experience on Onboarding Windows, UNIX, Mainframe, Database, AWS/Azure and User identity management

CyberArk CDE/Sentry Certified

Certification CDE/Sentry(mandatory) Roles and Responsibilities

• Strong knowledge of CyberArk solutions, including PAM, PAS, Cloud and other related modules(PTA, EPM, Alero, etc)
  
  
• Strong understanding of architecture IAM solutions within Microsoft Azure, Amazon Web Services (AWS) and, preferably, other cloud providers
  
  
• Experience in system administration and operations of CyberArk solutions
  
  
• Assisting in the identification, investigation, and resolution of security incidents related to privileged access
  
  This may involve analyzing logs, conducting investigations, and implementing remediation measures
  
  
• Managing access to Windows, Unix/Linux, Web portals, and RDP Published applications
  
  
• Managing user access to privileged accounts and credentials, ensuring appropriate access levels and permissions are granted based on business requirements and security policies
  
  
• Providing technical support and troubleshooting assistance to endusers and stakeholders, resolving issues related to CyberArk solutions and privileged access management
  
  
• Creating and maintaining documentation, including standard operating procedures, user guides, and knowledge base articles
  
  Assisting in the development and delivery of training programs to educate users on CyberArk solutions and best practices
  
  
• Identifying areas for improvement in the organizations privileged access management processes and suggesting enhancements to optimize system performance and security
  
  
• Understanding of use Account, Service, and task Discovery tools
• Target system Onboarding and Application onboarding
  
  
• Serve as the subject matter expert (SME) for the CyberArk PAM toolset
  
  
• Provide overall direction and oversight into the PAM functions across the organization, including Password Vaulting of elevated user and application service accounts
  
  
• Well versed with automation scripts in RestAPI
• Knowledge on customization of CyberArk Platforms, Connectors/Plugins (with AutoIT/Shell Scripting) and good knowledge on autodetection configuration and usage of Discovery Scanning tools
  
  
• Candidates who have strong knowledge on other PAM/PIM tools like Thycotic, BeyondTrust Power Broker tools are also preferred
  
  
• Must be flexible to work in a 24/7 operational environment