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Managed Services- CMS Senior Associate - SRE - Operate
2-5 years
₹ 3.75 - 33.75L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Hyderabad / Secunderabad, Bangalore / Bengaluru
1 vacancy
Managed Services- CMS Senior Associate - SRE - Operate
PwC
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime
Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients
You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloudbased systems
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others
Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths
You are expected to anticipate the needs of your teams and clients, and to deliver quality
Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow
Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths
You are expected to anticipate the needs of your teams and clients, and to deliver quality
Embracing increased ambiguity, you are comfortable when the path forward isn t clear, you ask questions, and you use these moments as opportunities to grow
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to
- Respond effectively to the diverse perspectives, needs, and feelings of others
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems
- Use critical thinking to break down complex concepts
- Understand the broader objectives of your project or role and how your work fits into the overall strategy
- Develop a deeper understanding of the business context and how it is changing
- Use reflection to develop self awareness, enhance strengths and address development areas
- Interpret data to inform insights and recommendations
- Uphold and reinforce professional and technical standards (e
g
refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements
Site Reliability Engineer and Automation Engineer
SRE or Automation Lead/Admin will review the daytoday activities of the delivery, processes and automation required for all service offerings being developed that assist clients on their cloud Managed Service Delivery
This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client s Cloud Journey roadmap
This individual will work with one or multiple clients to gather requirements and the corresponding work needed based on the client s Cloud Journey roadmap
Responsibilities
- Automation role supports our services that focus on following technologies, including Terraform, Ansible, Docker, Kubernetes, APM
- Manage IT effort in artificial intelligence and machine learning to simplify IT Operations management and accelerate and automate problem resolution in complex modern IT environments
- System and process automation support of a 24x7 monitoring of the IT environment that provides critical business and engineering infrastructure and application support services
- Selection, integration, and operation of enterprise management tools and application that provides actionable service event notification and communication, to ensure the right information is provided to the right people at the right time
- Selection, integration, automation and operational support of systems and services that enables IT to provide critical business application and infrastructure services to different clients
- Critical Incident Management and communication
- Collaborates and coordinates with all IT infrastructure and application groups to ensure all critical infrastructure components are monitored for availability, performance and capacity, using available tools and techniques
- Ensures all incidents are addressed in a timely manner, using sophisticated notification and escalation system and process
- Responsible for deploying and enhancing system monitoring solutions that will improve the performance and reliability of the managed Infrastructure on prem & in different cloud environments
- Ensure the configuration and accuracy of the monitoring systems for the existing infrastructure (physical servers, virtual machines, network and hardware)
- Work with members of the infrastructure and development teams to gather requirements and design solutions to meet monitoring needs of new and existing products and services
- Develop key business dashboards based on monitoring data
- Implement proactive health checks and internal audits to ensure comprehensive and reliable monitoring coverage
- Collaborate with cross functional stakeholders to deliver monitoring and proactive alerting as part of our standard service delivery
Basic Requirements
- Bachelor s degree in Computer Science or related technology field preferred
- Minimum of 4 years of handson experience on monitoring tools for performance and availability monitoring, alerting, and resolutions
- Strong working knowledge of ITIL principles and ITSM
- Current understanding of industry trends and methodologies
- Outstanding verbal and written communication skills
- Excellent attention to detail
Strong interpersonal skills and leadership
Employment Type: Full Time, Permanent
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Top PwC Senior Associate Interview Questions
Q1. What is Materiality, How to decide Materiality , who decide what will be the level of Materiality ?
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What people at PwC are saying
Rating based on 1.4k Senior Associate
reviews
Anonymous · IT Security
in Bengaluru
Likes
Salary benefits like Hike and Bonus components
Dislikes
During appraisal cycle there will lot questions on contributions to other initiatives in the company apart from Project. Sometimes to get good hike you have to work overtime on these initiatives
Read 1.4k reviewsSenior Associate salary at PwC
reported by
14.7k
employees
₹8
L/yr - ₹30
L/yr
92%
more
than the average Senior Associate Salary in India
View more details
What PwC employees are saying about work life
based on 8.6k employees
Flexible timing
Monday to Friday
No travel
Day Shift
PwC Benefits
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Staff discounts Professional Memberships In-house learning tools Referral Bonuses Corporate Plan
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