AI Managed Services- Manager-Operate

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions

These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf

They are skilled in project management, technology, and process optimization to deliver highquality services to clients



Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk

Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services

• Analyse and identify the linkages and interactions between the component parts of an entire system
  
  
• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion
  
  
• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables
  
  
• Develop skills outside your comfort zone, and encourage others to do the same
  
  
• Effectively mentor others
  
  
• Use the review of work as an opportunity to deepen the expertise of team members
  
  
• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate
  
  
• Uphold and reinforce professional and technical standards (e
  
  g
  
  refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements