Finance-Engagement Finance Support-Manager

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to

As a Manager, you will oversee a team of associates and senior associates to ensure efficient billing and collections processes. You will work closely with senior managers to implement best practices and achieve financial targets.

Key Responsibilities

Manage daytoday operations of the billing and collections process for assigned Lines of Service.

Assist in developing strategies to reduce DSO and enhance client satisfaction.

Review and approve draft invoices ensuring alignment with client and partner expectations.

Monitor overdue invoices and coordinate with clients for timely payments.

Prepare and present DSO reports to senior management.

Oversee the creation and management of WBS codes and user access.

Coach and support team members in achieving their professional goals.

Facilitate process and tools training sessions for team members.

Contribute to the development of SOPs, process maps, and quality checklists.

Qualifications

Bachelor s degree in Finance, Accounting, or a related field.

CA or CPA certification is preferred but not required.

710 years of experience in finance operations, with a focus on billing and collections.

Skills and Competencies

Proficiency in using advanced financial tools like SAP Hana, Power Bi, and Alteryx.

Strong client management and negotiation skills.

Leadership skills to manage and mentor junior staff.

Strategic thinking and ability to align team goals with organizational objectives.

Excellent communication and presentation skills.

Ability to make datadriven decisions and provide actionable insights.