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Senior Associate - Endpot Engeer - Wdows - IT Security - IFS - PAN dia

7-8 years

₹ 17 - 12L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Gurgaon / Gurugram

1 vacancy

Senior Associate - Endpot Engeer - Wdows - IT Security - IFS - PAN dia

PwC

posted 5d ago

Job Description

PwC Technology is the global IT organization in PwC, providing a range of shared services and technology standards to over 350,000 people across 150 PwC member firms. This role is within the Endpoint Engineering team that delivers the Endpoint Experience service to PwC member firms. The Endpoint Experience Service delivers a consistent user experience to all mobile, MAC, Windows and VDIs to PwC staff. This role will have a specific focus on resolving complex support issues and ensuring high quality changes are delivered using internally defined processes. The successful candidate must be a technical expert in Windows desktop and have good working knowledge of Endpoint tools like Microsoft Intune or Workspace ONE.
  • Work as an Endpoint Engineer by assessing solutions provided by the design team and drive the technical changes across more than 350,000 Windows endpoints. This involves conducting quality assurance of the solutions and following formal release and change management processes.
  • Resolving escalated support tickets from the Level 2 team and manage the queue in ServiceNow.
  • Documenting operational processes and creation of KB articles
  • Ability to analyze data using Excel
  • Collaborate with vendors, internal teams(design/security/network) to understand and troubleshoot Windows desktop related issues
Mandatory skill sets
  • At least two or threeyears experience in supporting Windows in an enterprise environment at L3 Support
  • Experience in managing Windows desktop through an MDM platform such as Microsoft Intune (essential) or Workspace ONE (desirable)
  • Proven track record of resolving complex issues and designing/analyzing technical solutions
  • Familiarity with Group Policy, and other Windows Core Services
  • Strong problemsolving and analytical skills
  • Excellent written and verbal communication ability in English
  • Selforganized can organize their time without being micromanaged
  • Modern Device Management, Intune, Workspace ONE, Windows Desktop Management
  • Occasional oncall at weekend is required.
Preferred skill sets
Microsoft Intune and Workspace ONE, Windows Desktop Management , Powershell, Group policy

Employment Type: Full Time, Permanent

Read full job description

PwC Interview Questions & Tips

Prepare for PwC Senior Associate roles with real interview advice

Top PwC Senior Associate Interview Questions

Q1. What is Materiality, How to decide Materiality , who decide what will be the level of Materiality ?
Q2. What is the team strength for the teams you facilitated Scrum?
Q3. What do you know about different process like P2P, O2C as the profile was for internal audit
View all 106 questions

What people at PwC are saying

3.4
 Rating based on 1.5k Senior Associate reviews

Likes

It's soo good in work culture, Trainings and effective leadership. Seniors are too good and approachable all time.

  • Skill development - Excellent
  • +4 more
Dislikes

Salary and promotion cycle. Paid very less compared to other big 4 firms but pressure is equally same.

  • Promotions - Poor
Read 1.5k Senior Associate reviews

Senior Associate salary at PwC

reported by 15.2k employees
₹8 L/yr - ₹30 L/yr
91% more than the average Senior Associate Salary in India
View more details

What PwC employees are saying about work life

based on 9.1k employees
75%
88%
58%
88%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

PwC Benefits

Submitted by Company
Staff discounts
Professional Memberships
In-house learning tools
Referral Bonuses
Corporate Plan
Buy more leave! +7 more
Submitted by Employees
Work From Home
Health Insurance
Cafeteria
Job Training
Soft Skill Training
Free Transport +6 more
View more benefits

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PwC Gurgaon / Gurugram Office Locations

View all
Gurgaon Office
Building 10,, Tower C, DLF Cyber City Gurgaon
Haryana 122002
Gurgaon Office
Building 8, Tower B,DLF Cyber City,Gurgaon Gurgaon
122002

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