AES SAP BASIS Manager - Operate

Not Applicable SAP A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities, achieve operational efficiencies, and harness the power of technology.

Our Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by optimizing the technology while driving transformation and innovation to increase business performance. We assist our clients in capitalizing on technology improvements, implementing new capabilities, and achieving operational efficiencies by managing and maintaining their application ecosystems. We help our clients maximize the value of their SAP investment by managing the support and continuous transformation of their solutions in the areas of sales, finance, supply chain, engineering, manufacturing and human capital.

• Develop new skills outside of comfort zone.
• Act to resolve issues which prevent the team working effectively.
• Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
• Analyse complex ideas or proposals and build a range of meaningful recommendations.
• Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
• Address sub-standard work or work that does not meet firms/clients expectations.
• Use data and insights to inform conclusions and support decision-making.
• Develop a point of view on key global trends, and how they impact clients.
• Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
• Simplify complex messages, highlighting and summarising key points.
• Uphold the firms code of ethics and business conduct.

• Proactively assist in the management of a portfolio of clients, while reporting to Senior Managers and above.
• Be involved in the financial metrics.
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
• Contribute to the development of your own and team s technical acumen.
• Use data and insights to inform conclusions and support decision-making.
• Adherence to SLAs, experience in incident management, change management and problem management.
• Develop new skills and strategies to solve complex technical challenges.
• Assist in the management and delivering of large projects.
• Train, coach, and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
• Act to resolve issues which prevent the team working effectively.
• Keep up to date with local and national business and economic issues.
• Continue to develop internal relationships and the PwC brand.
• Build a strong team environment that includes client interactions, workstream management, and cross-team collaboration.
• Actively engage in cross competency work and contribute to COE activities.
• Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.

• SAP BASIS and SAP HANA certified.
• Ideally, AWS or MS Azure certified.
• Demonstrable experience or certification for SAP RISE PCE in the role of Partner Cloud Architect
• Experience in SAP technical sizing & design, installation, upgrade, migration and day-to-day administration across multiple OS and Database variants including SAP HANA.
• Experience of SAP Technical Design for Hyperscaler Hosting - specifically MS Azure and AWS. Ability to articulate clearly SAP design uniqueness in all environments.
• Experience in SAP Technical Pre-Sales including creation of technical proposals and constructing estimates for SAP Technical work.
• Can demonstrate a clear understanding of BASIS specific compatibility issues and the benefits of the various design methodologies and BASIS oriented environments.
• Responsible for planning and performing installations (S/4 HANA, Database, BOBJ, Add-ons, etc), end to end SAP upgrades (SPS, Major SAP version) and other activities.
• Responsible for configuring SAP cloud offerings like BTP, SAC, Cloud connector, etc.
• Full cycle experience in SAP Migration and S/4 Conversion activities.
• Strong knowledge and exposure to HANA Database and MS SQL Database.
• Strong knowledge in BOBI, Data services etc.
• Strong knowledge in implementing and configuring Solution Manager.
• Proficient in the use of methodologies supported by SAP best practices.
• Excellent Knowledge in UNIX/ Linux and Windows OS platform.
• Configure SAML for Single Sign on between SAP systems
• Strong knowledge in performing system refresh and client copy
• Strong knowledge in troubleshooting performance issues and providing solutions to fine tune the system.
• SAP Fiori configuration and troubleshooting
• Communicating appropriately and in a timely manner with the requester (end user), the business, and the various stakeholders that this role will need to interface with, including NOC, Hosting Operations, IT, etc.
• Must be proactive and self-motivated.
• Must be easily understood and possess excellent English communication skills, both verbal and writing skills.
• Must Have customer facing experience and possess good negotiation skills.
• Exposure to ITIL framework.
• Provide SME advice to the team and Mentor team members to achieve the desired result by conducting Boot camps, learning sessions, etc.
• Should have a good understanding of the organization structure and requirements.
• Develop and maintain process and technical documentation.
• Prepare and present project status reports to Clients and Senior Management.
• Must have experience in working with cross functional and cross cultural teams across the globe.
• Should provide escalation support and ensure all the tasks and issues are resolved within the deadline.

• PMP certification
• SAP S/4 conversion, HANA Database administration, SAP Solution Manager, SAP S/4HANA System Administration Certifications
• ITIL Certification

Degrees/Field of Study required Degrees/Field of Study preferred