Process Associate

Greetings from IGT Solutions

As we are Hiring !

Freshers & Experienced

*International Voice

*International Non voice

*Blended process

Job Responsibility:

Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management

Knowledge, Skills & Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts 6 Months Bpo or Travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Voice and Non-voice environment(Voice &Chat/Email)

Interview Rounds: HR Round Versant Round Operations Round

Call and book your interview slot : 10-30 am to 3-30 pm(Monday to Saturday)

Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information given below

Name-Kavya

Designation-HR Recruiter

WhatsApp Number: 6383602074 (Kindly drop your resume)

Mail Id: kaviya.ramesh@igtsolutions.com

Mention Kavya-HR on top of your resume