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5 IGT Solutions Process Associate Jobs

Process Associate

1-4 years

₹ 1.2 - 6L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

5000 vacancies

Process Associate

IGT Solutions

posted 4d ago

Job Description

Greetings from IGT Solutions


As we are Hiring !


Freshers & Experienced


*International Voice

*International Non voice

*Blended process


Job Responsibility:

Understands the various computer screens and how to utilize them effectively Interfaces with customers, clients & vendors, and escalates areas of concern to the appropriated supervisory staff Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance Adheres to all company and specific Contact Center policies and procedures Completes any work as assigned by Management

Knowledge, Skills & Other Abilities: Strong process orientation High energy, High Integrity & Work Ethics Strong interpersonal skills & ability to communicate effectively Strong problem solving skills.


Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts 6 Months Bpo or Travel experience Excellent Written and spoken communication, business technical writing Computer Skills ability/experience using computer applications Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Voice and Non-voice environment(Voice &Chat/Email)


Interview Rounds: HR Round Versant Round Operations Round


Call and book your interview slot : 10-30 am to 3-30 pm(Monday to Saturday)


Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045


Contact Information given below


Name-Kavya

Designation-HR Recruiter

WhatsApp Number: 6383602074 (Kindly drop your resume)

Mail Id: kaviya.ramesh@igtsolutions.com

Mention Kavya-HR on top of your resume


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Process Associate roles with real interview advice

Top IGT Solutions Process Associate Interview Questions

Q1. How will you handle irate customer
Q2. Do you have any travel knowledge?
Q3. What do you know about social media?
View all 13 questions

What Process Associate at IGT Solutions are saying

3.3
 Rating based on 917 Process Associate reviews

Likes

Nothing to like.

  • Job security - Good
Dislikes

Management is very poor. IJP’s are full of nepotism. Leave system is not so organised. The HR told us in induction that you get 15 medical leaves but you have to apply your earned leaves even for medical issues and that too is only allowed if they let you do so. Not satisfied with the company.

  • Salary - Poor
  • +3 more
Read 917 Process Associate reviews

Process Associate salary at IGT Solutions

reported by 3.5k employees
Lock Unlock
₹1 L/yr - ₹8 L/yr
11% more than the average Process Associate Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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