CED (Customer Experience Delivery) Manager

Knowledge

• Expertise we strive for a deeper understanding of our domain
• Innovation we aspire to do things creatively

Action

• Entrepreneurship we are empowered to act decisively and create value
• Integrity we are consistent in our thoughts, speech and action

Care

• Trusteeship we protect the interests of our customers, community, employees, partners and shareholders
• Humility we aspire to be the best, yet strive to be humble

Key Roles/Responsibilities:

• Client Experience & delivery at Sales Gallery
• Maintaining the sales gallery end to end
• Liaising with all in house & external vendors who would be business partners in such maintenance
• Interface with Sales ensuring right client experience prompt allocation to Sales Team
• Managing compliance on SFDC
• Managing Channel Partners at the site
• Ensuring no direct source clash at the site
• Upkeepment & audit of sample flats
• Ensuring site security is in place