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Account Management - Executive
3-5 years
Bangalore / Bengaluru
1 vacancy
Account Management - Executive
Practo
posted 5hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
An Account Management Executive is responsible for maintaining and growing relationships with clients to ensure satisfaction and drive business results. Here are the key responsibilities of an Account Manager (ACM) focusing on B2B renewals, upsells, and new sales:
- Serve as the primary point of contact for assigned B2B accounts.
- Build and maintain strong, long-lasting relationships with key stakeholders.
- Ensure customer satisfaction by addressing concerns and providing timely solutions.
- Monitor and track Valid contract renewal timelines to ensure timely renewals.
- Proactively engage with customers to address their needs and secure renewals.
- Analyze account performance and usage to recommend suitable renewal terms.
- Identify opportunities to upsell additional products or services that align with customer needs.
- Propose customized solutions to enhance customer value and satisfaction.
- Collaborate with internal teams to create compelling proposals and pricing strategies.
- Drive new sales by identifying and pursuing opportunities within existing accounts.
- Leverage relationships to secure referrals and introductions to new business prospects.
- Partner with sales and marketing teams to develop account-specific growth plans.
- Develop and implement account strategies to achieve revenue targets.
- Maintain detailed account plans and provide regular updates to leadership on progress.
- Analyze customer data and trends to inform future engagement strategies.
- Prepare and deliver regular reports on account performance, renewal status, and sales pipeline.
- Track key metrics and KPIs related to renewals, upsells, and new business development.
- Utilize CRM tools to manage account activities and maintain accurate records.
- Work closely with product, customer success, and support teams to ensure seamless service delivery.
- Act as a liaison between the customer and internal teams to resolve issues efficiently.
- Attend industry events and meetings to stay informed about trends and competitor activities.
Desired Skill Set:
Tech-savvy, highly motivated, self-starter, team player
Exceptional verbal and communication skills
An Unquenchable thirst to learn and grow
Should be honest, trustworthy, and assertive
Excellent time-management skills
Decision maker, problem solver, creative thinking skills
Highly proficient in MS Office, and Data Analytics.
Meet people remotely and onsite if required and has excellent presentation skills
Experience & Education:
3-5 years of Account management experience Specially.
Prior Exp in - Account Management / Direct/Remote Sales / B2B.
Industry - Healthcare (Direct Sales/B2B)/ERP
Educational Qualification: Btech, BBM, BCom, BA, and MBA
Employment Type: Full Time, Permanent
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What people at Practo are saying
What Practo employees are saying about work life
based on 483 employees
Flexible timing
Monday to Saturday
No travel
Day Shift
Practo Benefits
Submitted by Company
Practeon Health Plan Group Medical Coverage Group Personal Accident Refyne Platform Group Term Life
Submitted by Employees
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Practo Bangalore / Bengaluru Office Locations
Bengaluru Office
Headquarter
Practo, RPS Green, 165/5, Krishna Raju Layout, JP Nagar 4th Phase
Bengaluru
Karnataka 560076
Karnataka 560076
Bengaluru Office
Delmia Signal, Jeewan Griha Colony, 2nd Phase, JP Nagar
Bengaluru
Karnataka 560078
Karnataka 560078
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