Operation Excellence Role (10-12 yrs)

Job Overview:

We are looking for an experienced "Operation Excellence" to oversee and manage the production planning, and operational processes.

This leadership role requires a highly organized individual to handle sales requests, plan production, coordinate exports, and ensure timely delivery to clients, all while maintaining operational excellence and client satisfaction.

Key Responsibilities:

- Sales Request Management: Act as the primary point of contact for sales teams and clients to handle and review sales requests.

- Ensure all project requirements are clearly understood and communicated to the relevant teams.

- Production Planning: Develop detailed production plans and schedules, coordinating with internal departments to ensure that project timelines, budgets, and quality standards are met.

- Export Coordination: Manage the export process for products, ensuring compliance with international regulations, timely documentation, and coordination with logistics teams to facilitate smooth international shipments.

- Client Deliveries: Oversee the final stages of the project, ensuring products are delivered to clients on time, meeting agreed-upon specifications.

- Handle any logistics challenges that may arise and ensure client satisfaction.

- Team Leadership: Provide leadership and guidance to cross-functional teams, ensuring effective collaboration between sales, production, and logistics departments to meet client expectations.

- Process Improvement: Identify opportunities for improving operational efficiency and productivity throughout the project lifecycle, including optimizing workflows and reducing costs.

- Budget & Resource Management: Monitor project budgets and resources, making adjustments as necessary to ensure that projects stay within scope, budget, and timeline.

- Client Communication: Maintain regular communication with clients to update them on project progress and manage expectations regarding delivery timelines, production status, and any potential delays.

- Risk Management: Anticipate and mitigate potential risks in the production and delivery process, addressing any challenges proactively to minimize delays or disruptions.

- Reporting & Documentation: Maintain accurate records of project progress, production schedules, export status, and client communications.

- Provide regular status updates to senior management.

Qualifications:

- Proven experience in project planning, operations management, or production planning, ideally within Manufacturing Industry.

- Strong leadership skills with the ability to guide and mentor cross-functional teams.

- In-depth knowledge of production processes, logistics, and export procedures.

- Exceptional organizational skills with the ability to manage multiple projects simultaneously.

- Excellent communication and interpersonal skills for dealing with clients, vendors, and internal teams.

- Ability to analyze and solve complex operational problems.

- Proficiency in project management software and tools

- Master's degree in Operations Management, Engineering, Business Administration, or a related field.

- At least 10+ years of relevant experience in a similar role.

Preferred Skills:

- Familiarity with international trade and export regulations.

- Experience with ERP systems and supply chain management software.

- Fluency in additional languages is a plus.

- PMP (Project Management Professional) certification is a plus.

What We Offer:

Competitive salary.

Opportunities for career growth and professional development.

A collaborative and dynamic work environment