Operations Head (5-10 yrs)

Head - Operations

Job Description:

The expectations from this role is as follows:

1. Be in the hotseat and balance the golden Troika of SCM, cost, quality and speed, which are the KRAs for the role.

2. Setup SOPs, automations and systems which help the organization scale over the next decade.

3. Analyzing current processes to identify inefficiencies and implement changes to increase productivity and reduce costs.

4. Firefighting on daily level to ensure mitigation of risks to not turn into issues or incidents.

5. Collaborate with cross-functional teams to identify process bottlenecks and implement effective solutions.

6. Discuss and negotiate logistics contracts with vendors to ensure effective movement of goods at the most efficient cost.

7. Leading, mentoring, and developing the operations team, and ensuring they are well-equipped through training and professional development.

Personality:

- Likeable, Humble, Hungry to learn & grow, High on ownership & accountability.

Skills:

- Be able to set up processes and drive them in a high growth chaotic environment.

- Great at proactive communication to all stakeholders at different levels.

- Effectively delegate work to team members while growing them in their own careers.

Edge:

- Worked in an early stage start up in SCM function.