Add office photos
All Filters
10 Pontoon Solutions Jobs
Engagement Coordinator MSP - US Hours
Pontoon Solutions
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for the contractor onboarding process.
- Responds to all inbound telephone calls, ticket requests, and e-mail correspondence in a timely manner/according to SLA s.
- Uses working knowledge of various supported Vendor Management Software to troubleshoot issues.
- Uses customized and standardized situational responses and processes to resolve customer issues.
- Recognizes and gathers relevant information on customer issues/scenarios requiring further solutions. Escalates such issues according to standard escalation process.
- Makes recommendations to improve efficiencies where applicable.
- Assists with training of peers in the standards and practices within the Customer Support organization.
- Receives and reviews new requisition requests daily using the VMS tool.
- Participates in special projects and performs other duties as assigned.
EDUCATION/EXPERIENCE AND OTHER POSITION REQUIREMENTS:
- Were looking for candidates with Bachelors Degree.
- Ideally, we would like work experience in recruitment (in-house, RPO, MSP or Core HR)
- Youll need to be skilled in communicating effectively, both in one-on-one and in group settings
- You must have the ability to establish and maintain effective working relationships
- We need someone to work in a fast-paced environment and perform multiple work assignments simultaneously
- You will possess data entry, analytical, and organizational skills with attention to detail
- Proficient with Microsoft Office products, including Word, Excel, PowerPoint and Outloo
Employment Type: Full Time, Permanent
Read full job descriptionPontoon Solutions Interview Questions & Tips
Prepare for Pontoon Solutions roles with real interview advice
What people at Pontoon Solutions are saying
Engagement Coordinator salary at Pontoon Solutions
reported by
10
employees
with 2-5
years exp.
₹3.7
L/yr - ₹5.5
L/yr
At
par with the average Engagement Coordinator Salary in India
View more details
What Pontoon Solutions employees are saying about work life
based on 25 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Pontoon Solutions Benefits
View more benefits
Compare Pontoon Solutions with
Allegis Global Solutions
Compare
Randstad
Compare
ManpowerGroup
Compare
KellyOCG
Compare
PeopleScout
Compare
Hays Talent Solutions
Compare
AGS Health
Compare
Adecco Group
Compare
TCS
Compare
Accenture
Compare
Cognizant
Compare
Infosys
Compare
Wipro
Compare
Capgemini
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
IBM
Compare
LTIMindtree
Compare
DXC Technology
Compare
Similar Jobs for you
Share an Interview