An Engagement Coordinator is a wizard on admin tasks and data entry. You are responsible for our contactor onboarding process and will spend much of your time responding to inquiries, making assignment updates and changes, answering questions or concerns on invoices and timesheets, working on visa letter requests and coordinating general reporting requests, among other administrative and data entry activities.
You will experience a high volume of calls, tickets, and emails that require responses according to client SLAs, so being a great communicator who works with a sense of urgency and accuracy is the recipe to success.
You ll spend much of your day in Vendor Management technology and will be a subject matter expert for both your team and the client before you know it!