Switch management L1

Job Description - L1

Expertise in WAN/LAN WIFI network troubleshooting

Troubleshoot and identify complex network problems affecting LAN, WAN, Internet connections and

issues of end users

Experience with Catalyst & Core switches, ASR/ISR routers

Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Wi fi Connectivity of user s issue.

Experience with routing protocols: OSPF, EIGRP, BGP. Switching protocol STP, PVST, VTP, MST.

Experience and hands on with Cisco Switches and router configuration with fair knowledge of routing protocol.

Strong problem-solving experience in networking is required and end to end resolution.

Install, monitor, manage, and troubleshoot, Cisco equipment

Worked on Ticketing Tool and operational day to day Operations support, Perform Incident, Problem,

Change, Provisioning, Patching, Availability, Performance, Capacity reporting and Health Monitoring and reporting.

Experience and hands on with Cisco Wireless LAN controllers, Cisco Prime, Aruba, Wi fi Connectivity of user s issue.

CCNA Certified

Ready to work in rotational shift.

Site visit as per the incident or activity requirement.