Senior Manager - BI Reporting and Visualization

The BI and Reporting is the digital transformation engine for PepsiCo that sits within the Strategy & Transformation organization. It focuses on the re-imagination and digitization of capabilities, processes, services, and reporting for the Enterprise through the design, development, and deployment of digital products and solutions. S&T BI & Reporting works with business, sectors, markets, and regions, leveraging a core set of integrated technologies, such as AI, ML, RPA, and Conversational AI.

As a BI Engineer, you will be responsible for supporting the end-to-end design and implementation of new digital products, processes, and reports developed by the S&T BI & Reporting team. You will collaborate closely with Product Designers to research, brainstorm, and conceptualize data-driven, user-centered digital solutions for business stakeholders. You will advocate for the end business user in all product design and development decisions, continually refining your approach based on feedback and inputs received from the business.

As a BI Engineer, your tasks will include:

- Consulting and collaborating with business stakeholders and Product Solution Designers to understand and assess the current state of existing processes through interviews, time activity analyses, process observations, and surveys.

- Executing the development of user stories and customer journeys to identify pain points and digitization opportunities.

- Designing the future state product vision through sketches, wireframes, user flows, mockups, and prototypes in collaboration with business stakeholders.

- Drafting business requirements for digital product requests and refining business cases with Product Designers.

- Partnering with S&T BI & Reporting Engineers and Developers to ensure digital product development aligns with business standards and requirements.

- Translating user testing insights and feedback into actionable solutions for future digital products through an iterative design process.

- Incorporating learnings from previous digital product launches to inform future design decisions.

- Developing product guides, FAQs, and training materials.

- Documenting digital product design standards with Product Designers and POD Leads.

• 7-9 years overall experience; 10+ years of hands-on professional experience in business intelligence engineering, utilizing next generation technologies (e.g., AI, ML, Conversational AI).
• Ability to understand complex business requirements, define data-driven product features, and design comprehensive BI solutions, balancing business needs with technical capabilities.
• Experience with design hand-off to Developers and Engineers through detailed documentation and specifications.
• Extensive experience with Agile product development and Scrum methodology.
• Solid grasp of BI principles, data modeling, ETL processes, data warehousing, and tools.
• Knowledge of the latest BI standards, trends, and tools.
• Prior experience and involvement in digital transformation preferred.
• Highly collaborative with proven ability to work in and manage expectations within cross-functional, global teams.
• Ability to work independently and manage multiple priorities at the same time.
• Ability to understand psychology and motivation behind digital solution development.
• Possess deep user empathy, obsessive about user experience, and passionate about resolving user pain points through design.
• Excellent communication skills, both written and verbal