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4.1

based on 2.4k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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320 PepsiCo Jobs

Customer Executive

3-5 years

Karnal

1 vacancy

Customer Executive

PepsiCo

posted 5hr ago

Job Role Insights

Flexible timing

Job Description

Responsibilities

General Purpose
(Job Overview)

CE handles single/multiple distributors ranging over different scale of business. He is the representation of PepsiCo in market who is responsible for planning, deploying and executing joint business plans and driving sustainable sales capability.

The CE will help distributor expand his business by coaching and working with the DB and/or the team of sales representatives. He will be instrumental in resolving market challenges and ensuring incremental business.

Key Metrics

  • Sec Value Achievement Vs. Plan
  • Outlets/Distribution Addition
  • Range Selling (Including focus on innovation)
  • %age Outlet billed
  • Order Cancellation RateMarket
  • Delivering Secondary monthly targets and Gross Revenue growth
  • Planning routes efficiently to increase productivity
  • Increase Net Distribution by increasing number of outlet served
  • Increases Weighted Distribution by increasing SKU count in existing outlets
  • Ensuring stock availability and Rack Execution as per planogram
  • Relationship building in the market to maximize customer satisfactionTraining & Communication
  • One-on-One training of PSRs to develop business understanding & sales capability
  • Monthly target setting for each salesmen
  • Works with salesmen in market to coach him/her on market execution
  • Monitors salesmen performance using regular sales reports
  • Communicates incentives and motivates salesmen to achieve targetsDistributor
  • Distributor/Hub/Spokes appointment and retirement for territories
  • Managing DB health (ROI) by ensuring adherence to Joint Business plan
  • Jointly responsible for recruitment and retention of sales representatives
  • Minimizing expiry/stales by ensuring FIFO and stacking norms of products
  • Tracking correct and timely delivery of orders in the market
  • Ensuring food compliance of every distributor
  • Facilitating development of distributor on PepsiCo sales competencies
  • Qualifications

    Key Capabilities / Competencies Competencies Knowledge

    1. FMCG Sales and Distribution Model

    2. Computer Excel, Word, Outlook

    3. Local language (good to have) and Basic English

    4. Data proficiency ROI Model

    Skills

    1. Negotiation

    2. Communication

    3. People management

    4. Time Management

    5. Critical Thinking

    6. Analytical Ability

    7. Problem Solving

    Key Interfaces Internal

    Area Sales Manager

    Market Development Manager

    Sales Development Manager

    Revenue Manager

    Supply Chain Manager

    Unit Finance Manager

    Unit HR Manager

    External

    Customers Distributors

    Salesmen | 3rd Party

    Qualifications- Any under graduation- Post Graduation (Tier 2/3 College)

    - Preferable MBAExperience>3 Years- FMCG/ Similar Sales and Distribution


    Employment Type: Full Time, Permanent

    Read full job description

    PepsiCo Interview Questions & Tips

    Prepare for PepsiCo Customer Executive roles with real interview advice

    People are getting interviews at PepsiCo through

    (based on 127 PepsiCo interviews)
    Job Portal
    Referral
    Company Website
    Walkin
    Campus Placement
    Recruitment Consultant
    35%
    13%
    10%
    9%
    7%
    2%
    24% candidates got the interview through other sources.
    High Confidence
    ?
    High Confidence means the data is based on a large number of responses received from the candidates.

    What people at PepsiCo are saying

    4.2
     Rating based on 170 Customer Executive reviews

    Likes

    Company culture

    Dislikes

    Work pressure every day on primary

    Read 170 reviews

    Customer Executive salary at PepsiCo

    reported by 186 employees with 2-14 years exp.
    ₹2.9 L/yr - ₹10.3 L/yr
    71% more than the average Customer Executive Salary in India
    View more details

    What PepsiCo employees are saying about work life

    based on 2.4k employees
    66%
    49%
    40%
    97%
    Flexible timing
    Monday to Saturday
    Within city
    Day Shift
    View more insights

    PepsiCo Benefits

    Submitted by Company
    Health and insurance benefits
    Work/life benefits
    Well-being
    Retirement benefits
    Submitted by Employees
    Job Training
    Health Insurance
    Soft Skill Training
    Free Transport
    Team Outings
    Cafeteria +6 more
    View more benefits

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