Manager/Senior Manager - Business Process Re-Engineering - IT - IIM/MDI/FMS/ISB (8-14 yrs)

Role:- Manager/Sr. Manager - Business Process Re-Engineering - Gurgaon - 8 - 14 Years

About the organization:-

Cvent, Inc. (www.cvent.com) is the world's leading provider of cloud-based software for meetings and event management. Our platform of products includes software to manage and facilitate online event registration, meeting site selection, event management, e-mail marketing, and web surveys. We also develop mobile apps for both corporate and consumer events. Founded in 1999, we currently have 2500+ talented and dedicated employees and are headquartered just outside of Washington, D.C., in McLean, Virginia, with additional U.S. offices in Portland, Oregon; Austin, Texas, and Los Angeles, California. Internationally we have offices in India, London, England, Singapore, Australia.

Job Description:-

Must have 8-14 years of experience with transformation, business process analysis, project management, documentation, and re-engineering. You will be responsible for understanding and documenting the current business process; identify improvement areas/opportunities to drive in operational efficiencies; You will be required interact with the executive management, senior leaders and other stakeholders to identify process gaps and recommend improvements.

Job Responsibilities:-

- Lead and manage large scale cross-functional transformation programs

- Understand and document the current working process in details (review, document and assess critical business processes)

- Identify (source) and manage external vendors from the delivery perspective

- Facilitating process workshops that involve eliciting process requirements and liaising with users to identify gaps and recommend improvements

- Project management, planning, tracking, coordination, usage of project management tools

- Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities

- Identify, communicate, and report significant deviations from project plan/quality

- Track the working process and evaluate its effectiveness

- Support HODs with company cadence and creating the story and vision for India- leadership retreats and townhalls

Skillset Required (must have):-

- Exposure to working closely with CXOs

- Process transformation

- Project management

- Excel modeling and powerpoint

Added Advantage:-

- Cost analysis

- SQL

- Understand how ERP, BPM, CRM and BI tools operate

Education: MBA from a tier 1 college