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4.0

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10 Ontrack Jobs

Director, Medical Record Review

Ontrack

4.0

based on 1 Review

4-8 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Director, Medical Record Review

Ontrack

posted 2mon ago

Job Role Insights

Key skills for the job

Medical Coding Healthcare Document Review Data Collection Data Processing Problem Management

+ 3 more

Job Description

The Director of Medical Record Review will be responsible for leading, managing, and strategizing departmental operations and ensuring the delivery of high-quality, precise medical summaries. The role demands strong leadership to drive innovation, optimize workflows, maintain compliance with industry standards, and meet client expectations. To also support and strategize potential future expansions and increase domain knowledge.

Hybrid work opportunity.

India compensation is based upon the local competitive market.

Responsibilities

Develop and implement strategies to improve efficiency, accuracy, and client satisfaction
Drive innovation through technology adoption and process improvement
Oversee end-to-end processes of medical summary preparation
Ensure adherence to quality standards, timelines, and compliance with regulations
Manage departmental budgets, resources, and performance metrics
Provide mentorship, training, and professional development opportunities
Act as the primary point of contact for clients, understanding their requirements and ensuring service excellence
Collaborate with cross-functional teams to enhance service offerings
Allocate resources effectively to ensure smooth operations
Oversee audits and quality control measures to ensure medical records are complete, accurate, and timely

Experience

In-depth knowledge of medical terminology, healthcare processes, and medical documentation
Expertise in medical record analysis, summarization techniques, and industry best practices
Strong understanding of compliance and regulatory requirements in healthcare documentation
Proficiency in using medical summary software and tools
Proven track record of success and extensive experience in the delivery of Medical Review
Demonstrated success in defining, tracking and communicating internal and business focused metrics
Experience of coaching, developing and mentoring direct reports and ensuring processes are in place to develop team members
Ability to continuously improve service levels
Excellent communication skills, both written and oral
Expert problem solving and problem management skills

Skills

Leadership & Strategic Thinking
Project & Operational Management
Medical Documentation & Record Analysis
Communication & Client Engagement
Problem-Solving & Decision-Making
Process Improvement & Innovation
Team Development & Mentorship
Technical Proficiency in Medical Tools

Qualifications

Bachelor s Degree in Medicine (MBBS), Nursing, or related healthcare field
Master s Degree in Healthcare Management, Business Administration, or equivalent (preferred)

Additional Qualifications

Certification in medical coding (e.g., CPC, CCS) or medical record analysis (preferred)
Proficiency in healthcare regulations such as HIPAA or similar standards
Training in Lean Six Sigma or other process improvement methodologies (desirable)

Our Cultural Values

Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:

Humble - No one is above another; we all work together to meet our clients needs and we acknowledge our own weaknesses
Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
Smart - We use emotional intelligence when working with one another and with clients

Our culture shapes our actions, our products, and the relationships we forge with our customers.

Who We Are

KLDiscovery provides technology-enabled services and software to help law firms, corporations, government agencies and consumers solve complex data challenges. The company, with offices in 26 locations across 17 countries, is a global leader in delivering best-in-class eDiscovery, information governance and data recovery solutions to support the litigation, regulatory compliance, internal investigation and data recovery and management needs of our clients.

Serving clients for over 30 years, KLDiscovery offers data collection and forensic investigation, early case assessment, electronic discovery and data processing, application software and data hosting for web-based document reviews, and managed document review services. In addition, through its global Ontrack Data Recovery business, KLDiscovery delivers world-class data recovery, email extraction and restoration, data destruction and tape management.

KLDiscovery has been recognized as one of the fastest growing companies in North America by both Inc. Magazine (Inc. 5000) and Deloitte (Deloitte s Technology Fast 500) and CEO Chris Weiler has been honored as a past Ernst & Young Entrepreneur of the Year . Additionally, KLDiscovery is an Orange-level Relativity Best in Service Partner, a Relativity Premium Hosting Partner and maintains ISO/IEC 27001 Certified data centers.

KLDiscovery is an Equal Opportunity Employer.

#LI-KK1

#LI-Hybrid

Employment Type: Full Time, Permanent

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