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10 Ontrack Jobs

Sr. Manager, CLM Implementation (Hybrid)

10-15 years

Kolkata, Mumbai, New Delhi + 4 more

1 vacancy

Sr. Manager, CLM Implementation (Hybrid)

Ontrack

posted 5d ago

Job Description

The Sr. Manager of CLM Implementation will be responsible for leading, managing, strategizing departmental operations, and ensuring the delivery of high-quality, CLM implementation services.

The role requires:
  • Capability to oversee end-to-end CLM implementation projects
  • Working closely with clients to understand their business needs and ensure successful delivery
  • Blend of leadership, technical expertise, and client relationship management skills
  • Working closely with the Legal/Contract management team to deliver a high-quality output
Hybrid work opportunity.
India compensation is based upon the local competitive market.
Responsibilities
  • Establish and lead the CLM implementation team
  • Set strategic direction to drive excellence in service delivery
  • Develop and maintain best practices, frameworks, and methodologies for effective CLM implementation
  • Mentor and guide team members to foster professional growth
  • Oversee multiple CLM implementation projects, ensuring timely delivery within budget and maintaining quality standards
  • Collaborate with cross-functional teams to define project scope, objectives, and deliverables
  • Monitor project performance, manage risks, and implement corrective actions as necessary
  • Build strong relationships with clients to understand their business goals and requirements for CLM solutions
  • Conduct regular reviews to assess client satisfaction and identify areas for improvement
  • Manage the end-to-end CLM implementation process, including requirements gathering, design, development, testing, and deployment
  • Configure CLM templates, clauses, workflows, and connectors
    • CLM advanced (SFDC, Coupa) connector configuration
    • Partner connector configuration
    • Custom integration development
    • CLM Workflow implementation
  • Provide expertise in system configurations, integrations, and customizations for platforms like Ironclad, DocuSign CLM, Agiloft, Conga, Onit, etc
  • Stay updated on industry trends, tools, and best practices in CLM
  • Create BRD (Business Requirements Document) and IRD (Integration Requirements Document)
  • Prepare test case scripts for UAT and production instances
  • Conduct KT (Knowledge Transfer) sessions for UAT users
  • Plan and execute functional, regression, and sanity testing on Dev
  • Involve in P2P (Push to Production) Process
Experience
  • 10+ years of experience in project management, client relationship management, or similar roles, with a strong focus on CLM systems
  • In-depth end to end process knowledge of Implementation for different CLM tools
  • Demonstrated success in defining, tracking and communicating internal and business focused metrics
Skills
  • Project Execution
  • Client Relationship Management
  • Analytical Problem-Solving
  • Process Optimization
  • Team Leadership
  • Strategic Leadership
  • Communication Excellence
  • Technical Expertise in various CLM platforms
  • Adaptability and Innovation
  • Results-Driven
Qualifications
  • Bachelor s/Master s Degree in Business, Information Systems, or a related field
Additional Qualifications
  • Certification in different CLM Platforms
  • In-depth knowledge of Salesforce
  • Knowledge of ERP solutions
Our Cultural Values
Entrepreneurs at heart, we are a customer first team sharing one goal and one vision. We seek team members who are:
  • Humble - No one is above another; we all work together to meet our clients needs and we acknowledge our own weaknesses
  • Hungry - We all are driven internally to be successful and to continually expand our contribution and impact
  • Smart - We use emotional intelligence when working with one another and with clients

Employment Type: Full Time, Permanent

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What people at Ontrack are saying

4.0
 Rating based on 1 Manager review

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good company

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What Ontrack employees are saying about work life

based on 1 employee
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Flexible timing
Monday to Friday
No travel
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Ontrack Benefits

Free Transport
Child care
Gymnasium
Cafeteria
Work From Home
Free Food +6 more
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