Administration Executive

Key Responsibilities

1. Facility Management
• Space Allocation: Manage the allocation of co-working spaces, ensuring that all areas are utilized efficiently and that client needs are met.
• Maintenance: Oversee the maintenance of the physical infrastructure, including furniture, equipment, and common areas. Coordinate repairs and ensure high standards of cleanliness.
• Safety and Compliance: Ensure that all facilities meet safety regulations and compliance standards, including fire safety, health regulations, and accessibility requirements.
2. Client Services
• Client Onboarding: Facilitate the onboarding process for new clients, including setting up their workspaces and providing them with necessary access and resources.
• Support: Address client requests and concerns promptly, ensuring a high level of satisfaction. Act as a point of contact for any issues related to their workspace.
• Community Building: Foster a sense of community among clients through events, networking opportunities, and collaborative initiatives.
3. Operational Oversight
• Resource Management: Manage the allocation and availability of resources such as meeting rooms, high-speed internet, and office supplies.
• Technology Integration: Ensure that technology systems, including booking systems and communication tools, are operational and meet the needs of clients.
• Vendor Management: Coordinate with vendors for services such as cleaning, IT support, and office supplies. Negotiate contracts and manage service levels.
4. Financial Management
• Budgeting: Develop and manage budgets for facilities operations, including maintenance, utilities, and client services.
• Billing and Payments: Oversee billing processes for clients, ensuring accurate and timely invoicing and managing accounts receivable.
5. Operational Efficiency
• Process Improvement: Identify areas for process improvement within the facilities management and client service operations to enhance efficiency and effectiveness.
• Reporting: Generate and analyze reports on occupancy rates, client satisfaction, and operational performance. Provide insights and recommendations for improvement.