Sales Engineer - Dies & Mould

Role & responsibilities

• Locate new customers, assess the potential for wear protection coating and collect all the necessary information in line with the customer master in CRM (Customer Relationship Management System).
• Extend prompt after sales service to the developed Customers on a regular basis to customers satisfaction.
• Develop new customers and new applications for the BALINIT / BALIQ / BALITHERM / BALTONE® / BALIMED® etc. brand surface solutions.
• Attend enquiries prepare quotations, negotiate and finalize the orders at the customers end.
• Keep track of all activities and developments at the Customer’s end. Update CRM
• Keep follow - up of new and amended work orders, payments against balance receivables.
• Propose sampling & testing to demonstrate the benefits of wear protection coatings. Record Success with Cost Benefit Analysis / Failure stories and Minutes of Meetings with Customers.
• Co - ordinate seminars as per requirement of assigned areas or specific customers. Arrange the pre-requisites of a seminar like venue, facilities available with the customers, participant’s etc.
• Sales engineer chalks out his plans to meet the targets budgeted to him.
• Maintain all the required files and documents. Co-ordinate with Manager sales for the implementation of Key Customer Management System (K.C.M.).
• Update all the data related to CRM on a regular basis viz. Visits, Opportunities. Campaigns, Complaints, Forecast, Budget. Blue-sheet etc. Ensure data quality at highest level.
• Concentrated effort for payment recoveries in co-ordination with Commercial Department. Escalate to manager in case of additional support required, if any

Required education, experience, knowledge

• Diploma in Engineering / Degree in Engineering (Mech /Production)
• NTTF or equivalent certification an added advantage.
• Strong entrepreneurial and goal-oriented approach driven by efficiency.
• 7-10 Years in plastic Dies & Moulds industry.

Required skills & expertise

• Good communication and negotiation skills.
• Open and positive mindset with experience in cross-cultural business environment

Note - Interested candidates can send the updated resume to Swati.Parpalliwar@oerlikon.com