Cloud Infrastructure Engineer

Req ID: 304580

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Cloud Infrastructure Engineer to join our team in Coimbatore, Tamil N du (IN-TN), India (IN).

Cloud Platform / Infrastructure Engineer - Grade 7 - Job Description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

Preferred Experience:
As an L2 cloud engineer, Should have good understanding of cloud platform, networking, and storage principles with focus on Azure.
Cloud administration, maintenance, and troubleshooting experience.
Proficiency with PowerShell scripting. Knowledge of IaC/DevOps is expected.
Able to provide shift hours support at L1 level
Experience in updating KB articles and SOPs/Run-books
Work independently on cloud platform level issues & ability to troubleshoot towards resolution.
Well experienced in handling service requests, change requests & Problem tickets.
Ability to work with vendor team for any backend platform issues and prepare root cause analysis.
Passion for delivering timely and outstanding customer service
Great written and oral communication skills with internal and external customers

Basic Qualifications:
4+ years of overall operational experience
2+ years of Azure/AWS experience
2+ years of experience working in a diverse cloud support environment in a 24*7 production support model
Preferred Certifications:
Azure Fundamentals/Administrator Associate
AWS Cloud Practitioner/SysOps Administrator
Four Year BS/BA in Information Technology degree or equivalent experience