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NTT DATA, Inc.
78 NTT DATA, Inc. Jobs
10-15 years
Hyderabad / Secunderabad
DLP & Endpoint Consultant
NTT DATA, Inc.
posted 1d ago
Flexible timing
Key skills for the job
Skills
DLP Endpoint Consultant
Years of experience
10+ years
Work Location
Hyderabad
Mandatory Skills
DLP Endpoint Consultant
Job Description
Key Responsibilities:
Quality assurance of incidents, service requests and change requests
Attainment of SLAs, KPIs and associated reporting
Ensure system/application alerts are acknowledged and actioned
Appropriate escalation to STO management and leadership
Oversight of all activities of the team across incidents, service requests and change requests
Manage high-priority incidents and requests related to the toolset
Ensure strict compliance with audit controls and evidence requirements
Lead advanced troubleshooting of complex incidents and provide expert support to L1 and L2 team members
Assist the product lead on major incident management calls to provide support on active incidents coordinating the larger team
Mentor and share advanced knowledge with L1 and L2 analysts
Identify automation and optimization opportunities
Experience:
Excellent prior experience and understanding of Data Loss Prevention terminology and processes
Reporting using PowerBi, PowerPoint and Excel
Scription using PowerShell and Batch files
Bachelors or Masters degree in Computer Science, Information Technology, or related field
5-7 and 7-10 years of experience in a security operations role
2+ years of management team leader experience. Proven demonstrable leadership and mentorship skills
Expert troubleshooting capabilities
Exceptional communication skills
Employment Type: Full Time, Permanent
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