Territory Sales Manager

Achieve Business Growth targets and customer satisfaction through:

• Enabling and coaching the dealerships for self-sufficiency (people, process, and results at the dealership).
• Ensuring Adherence to Company Norms, Guidelines & Process.
• Increase Network representation within the assigned Territory.
• Gather and use market intelligence effectively (Including early communication, feedback to HO)
• Steady state Channels of Procurement & Retail.

Role Description

1. Procurement Planning & Achievement

a. Plan to Procure & Target Brand wise, Pricewise & Year wise Mix of Vehicle in the assigned Authorized Franchisee

b. Co creates plans with dealer/SM to achieve the Procurement Plan (Different Channel wise (Bulk-Non-Bulk))

c. Review and take corrective action to achieve the Procurement plan.

d. Build conviction and ownership to sales manager to achieve the planed target.

e. Ensure funds availability as per monthly Procurement Plan

2. Retail Planning & Achievement

a. 2.1- Plan to achieve the retail Target in the assigned Authorized Franchisee

b. Co creates plans with dealer/SM to achieve the Retail Plan (Different Channel wise (Digital & B&M))

c. Review and take corrective action to achieve the Retail plan.

d. Build conviction and ownership to sales manager to achieve the planed target.

e. Ensuring Adherence to 100% VAS at the AF. (Warranty & RSA, Documentation, RF, Insurance)

3. PDCA and Support

a. Ensure adherence sales promotional activities at Authorized Franchise

b. Check the effectiveness of enquiry conversion and do win loose analysis for the AF.

c. Participate in BTL activities to understand, motivate dealer team and to analyse the effectiveness.

4. Authorized Franchisee visit

a. Visit AFas per guidelines and check the standards/process (Enquiry management, CLF adherence, Customer Feedback Score and verbatim, F&C, delivery process)

b. Conduct BSC audit and suggest corrective actions to improve.

c. Visit competition, Brokers & market to understand actions they are doing.

d. Provide feedback on Authorized Franchisee and market Area team/HO.

5. Network development

a. Identification of potential Parties for Authorized Franchisee.

6. Training and development

b. Train the dealer Procurement & sales team for better productivity and target achievement.

c. Conduct monthly NVD, Broker & PGMs meeting at dealerships to motivate them to Supply Vehicles to the AF Counter

d. Deploy best practices horizontally across the Authorized Franchisee

e. Reward and recognise the best performing individual and teams