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35 NICE Jobs

Specialist Technical Writer

8-12 years

Pune

Specialist Technical Writer

NICE

posted 7hr ago

Job Role Insights

Flexible timing

Job Description

So, what’s the role all about?

As a NICE Technical Writer, you will be part of a dynamic, ever-learning team, in a growing, challenging, and exciting environment.

In this role, you will be responsible for, and involved in the whole journey from end-to-end: feature discussions, including the  UI/UX microcopy, with the Product Managers, UX and development teams, working with the scrum teams using agile methodology, and creating and uploading documentation to a customer-facing site.

 

How will you make an impact?

- Creating end-user guides that are clear, concise, and user-friendly while utilizing AI to enhance the quality and efficiency of documentation.

- Collaborating with multiple scrum teams in an Agile environment, ensuring adherence to sprint and release milestones.

- Updating documentation based on internal and customer feedback.

- Integrating with the Documentation team while working independently with various stakeholders.

- Applying critical thinking to push boundaries and innovate within your role.

- Collaborating with the UX team to produce/review microcopy and review logs that enhance the user experience.

 

Have you got what it takes?

- Passion for emerging technologies and new tools.

- Highly motivated, organized, and self-managed individuals.

- Experience in creating clear and structured guides for different audiences using single sourcing and conditions.

- Current and proven experience in an agile software development environment.

- 7-11 years of experience as a Technical Writer.

 

You will have an advantage if you also have:

- An ever-learning mindset.

- Experience with Flare, GitHub, and Jira.

- Experience in UX microcopy and video creation.

- Strong multitasking skills, with the ability to work effectively in a fast-paced environment.

Requisition ID: 6396 Reporting into: Tech Manager Role Type: Individual Contributor


Employment Type: Full Time, Permanent

Read full job description

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What people at NICE are saying

Technical Writer Specialist salary at NICE

reported by 10 employees with 11-15 years exp.
₹21.1 L/yr - ₹32 L/yr
79% more than the average Technical Writer Specialist Salary in India
View more details

What NICE employees are saying about work life

based on 502 employees
77%
78%
73%
90%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

NICE Benefits

Submitted by Company
Career Journey
Flexi-Pay Benefits
Bring Your Friends
Innovation Spirit
Travel Assistance
Insurance Benefits
Submitted by Employees
Health Insurance
Work From Home
Team Outings
Cafeteria
Job Training
Soft Skill Training +6 more
View more benefits

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