Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

NewRocket

Compare

2.8

based on 24 Reviews

9 NewRocket Jobs

ServiceNow Software Engineer- ITSM

NewRocket

2.8

based on 24 Reviews

3-5 years

Remote

1 vacancy

ServiceNow Software Engineer- ITSM

NewRocket

posted 16hr ago

Job Role Insights

Flexible timing

Key skills for the job

Computer Science Event Management Operations Software Asset Management Data Extraction User Acceptance Testing

+ 3 more

Job Description

As a ServiceNow Integrations Developer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for Service Portal, Integration, ITSM, CSM, Scripting (4), Integration (3), HRSD (3), and GRC/IRM (3)
You will customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations
Configuring integrations between ServiceNow via REST/SOAP web and other applications
Strong experience with ITSM, CSM and/or ITOM processes and can guide customers through understanding technical solutions to their business requirements
Interact with technical SMEs to get necessary environment information to support your service map and event work
Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders
Participate in user acceptance testing of the resulting maps, impact rules and event management work
Promote your update sets and data across applicable SN environments
Remediate any production incidents that arise related to this scope
Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns
Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency

What You Bring Along

3+ years experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM, ITAM, Platform, CSM, etc.)
Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems.
Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
Deep understanding of the ServiceNow CMDB and all related processes
Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
Ability to create technical design documents and user documentation

Education:

A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience

Employment Type: Full Time, Permanent

Read full job description

Prepare for Software Engineer roles with real interview advice

What people at NewRocket are saying

4.3

Rating based on 3 Software Engineer reviews

Anonymous · Engineering - Software & QA

Likes

Pay is good. Transparency of policies.

Skill development - Excellent

+2 more

Dislikes

If you are competitive then you may want to quit because of certain team members who are not competent enough. Layoffs happen and still incompetent ppl are here. I think they need to do more layoffs in order to keep a working crew. Dead environment.