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9 NewRocket Jobs
ServiceNow Business Process Architect - ITAM/SPM
NewRocket
posted 16hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Facilitate executive level workshops, translating business requirements into prioritized outcomes
- Conduct workshops and lead multiple implementations from a customer strategy standpoint
- Lead customers in process definition and mapping
- Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer s internal processes and functions for improved efficiency and effectiveness
- Collaborate with Solution and/or Technical Architects to develop the overall project implementation plan
- Oversee the development of Senior Business Analysts
- Collaborate with other Delivery teams on Special projects or Assignments (such as the Centers of Innovation and Industrialization).
- Facilitate sessions on requirements definition, product architecture and workflow, develop mapping between current modes of operations and future modes of operation
- Collaborate with the Practice Capability Lead to help develop and improve capability offerings
- Support PMs by assisting in the planning and management of implementation projects
- Develop and maintain delivery standards for ServiceNow solutions and the enabling technology
Your Experience
- Minimum of five (5) years of experience as a client-facing technical consultant customizing and deploying packaged software as a billable resource
- Experience and well versed in ITAM, ITOM programs and demonstrating value to an organization; In-depth functional expertise and leadership for our clients on the ServiceNow ITAM / ITOM suite
- Strong knowledge of business process architecture principles for cloud-based platforms
- Strong interpersonal, organization, facilitation, and presentation skills
- Strong written and verbal communication skills with ability to communicate with all levels in the organization including executives
- Ability to assess and mitigate risk
- Effective facilitation, coaching and mentoring skills with ability to motivate a team
- Strong problem-solving skills: ability to simplify complex situations
- Comfortable working in a matrixed organization
- Strong relationship management skills with all levels
- Ability to lead a group of teams located across multiple time zones
- Comfortable working with ambiguity and change
- BSC in CS, IT or similar technical discipline or equivalent experience
- Experience facilitating executive level workshops
Employment Type: Full Time, Permanent
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What people at NewRocket are saying
Business Process Architect salary at NewRocket
reported by
5
employees
with 6-10
years exp.
₹20
L/yr - ₹31.7
L/yr
At
par with the average Business Process Architect Salary in India
View more details
What NewRocket employees are saying about work life
based on 24 employees
Flexible timing
Monday to Friday
No travel
Day Shift
NewRocket Benefits
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