Business Analyst - Account Opening

Job Description:

We are looking for a detail-oriented and analytical Business Analyst to join our team. The ideal candidate will have a strong understanding of business processes, excellent communication skills, and the ability to translate business needs into actionable requirements. The Business Analyst will work closely with stakeholders to gather and analyse requirements, identify opportunities for improvement, and facilitate the implementation of solutions to drive business success.

Responsibilities:

• Collaborate with stakeholders to understand business objectives, processes, and requirements.
• Elicit, analyse, and document business requirements using a variety of techniques such as interviews, workshops, and document analysis.
• Translate business requirements into clear and comprehensive functional specifications, user stories, and process flows.
• Work closely with cross-functional teams, including developers, QA analysts, and project managers, to ensure that solutions meet business needs and are delivered on time and within budget.
• Facilitate communication and collaboration between business stakeholders and technical teams to ensure alignment and understanding of requirements.
• Conduct impact analysis and risk assessment to evaluate the potential impact of proposed changes and identify potential risks and dependencies.
• Support the development and implementation of new systems, processes, and initiatives by providing guidance, training, and documentation to end users.
• Participate in testing activities, including test planning, execution, and defect management, to ensure that solutions meet quality standards and user expectations.
• Monitor key performance indicators (KPIs) and metrics to track the effectiveness of implemented solutions and identify opportunities for further optimization.
• Stay informed about industry trends, emerging technologies, and best practices to drive continuous improvement and innovation within the organization.

Qualifications:

• 2+ years of experience working as a Business Analyst or similar role.
• Proven experience as a Business Analyst in the Baking domain (Account opening, KYC, Customer Portal, Account Opening System, Retail Accounts, Corporates Account, Business Accounts, Saving Account, Current Account, CASA)