Network Engineer-Senior Associate

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime.

Those in network engineering at PwC will focus on designing and implementing secure and efficient network infrastructures to support organisational communication needs. Your work will involve assisting in seamless connectivity and increasing performance for client networks.

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.

• Responsible for working with diverse teams across PwC Internal and external clients cross the globe
• Installing, configuring, and supporting Network (Routing and Switching) , and Security infrastructure as OEM Cisco and Palo Alto
• Demonstrates proven thorough knowledge and success in role as L3/L4 Network support with multiple data centers, global operations and WAN connectivity, which includes the following areas
• Planning, implementing, monitoring and maintaining a data network that consists of routers, switches, firewalls, load balancers, SDWAN, Cloud Infrastructure (AWS, Azure preferred)
• Troubleshoot, diagnose and resolve software, hardware, and other network related problems including high availability systems
• Demonstrates proven extensive knowledge about, and success in roles involving, the setup of high availability Systems
• Proactively monitoring overall network performance and taking action to correct deficiencies.
• Troubleshooting issues across multiple layers including application servers, databases, network/firewall, or end user
• Exposure to Cisco Call Manager and basic operations and maintenance Knowledge
• Defining, evaluating, and implementing any design or configuration changes
• Working with thirdparty service providers to establish quality and consistent delivery of service to published SLAs
• Providing technical guidance and coordination with onsite / offshore teams
• Expanding personal knowledge of the network cloud industry, services, and innovations

• Fostering team commitment to tasks and influencing key people inside and outside of the group;
• Demonstrating a flexible communication style based on the audience (i.e., eliminating technical jargon when needed or deep diving into technical details with the development team);
• Collaborating with crossfunctional teams, building relationships and achieving results without a direct reporting relationship
• Collaborating with Solution, Application and Data Architects to understand and enable our rapidly evolving development infrastructure
• Implementing a monitoring and review process to proactively manage needs and establish uptime, stability and reliable access to apps/platforms
• Establishing all issues are resolved in a timely manner, while maintaining customer satisfaction
• Coordinating the escalation of major technical service issues to the appropriate teams within PwC IT/Cloud
• Supporting provider/3rd party as needed
• Communicating planned infrastructure activities proactively to the stakeholders
• Performing necessary security monitoring, log analysis, and collecting performance metrics for continuous monitoring and improvement
• Leading continual efforts to automate processes and procedures around apps/ platform infrastructure and provide reliable performance
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Detailoriented with strong organizational skills.