Network LAN WAN: Troubleshoot and resolve network issues such as issues related to LAN/WAN.Configure network devices. Perform maintenance activities such as upgrade.
Network Security. Troubleshoot issues related to firewall devices. Require expertise with palo alto firewalls.
Configure firewalls. Perform firewall upgrades.
Skills: Palo alto, SD WAN, IPSEC
Wireless: Troubleshoot and resolve wireless connectivity issues. Configure wireless controller. Require expertise with Cisco and Ruckus wireless technology .
Skills: Cisco, Ruckus,802.11X, MAB, CAPWAP
Network monitoring and optimization. Utilize network monitoring tools to proactively identify issue and resolve issue.Perform health check and make sure network is good.
Skills: Total view or similar Network monitoring system (NMS)
Voice: Troubleshoot with VoIP and unified communications such as Cisco on-premise and RingCentral (Cloud)Troubleshoot POTS line issues with vendor (Supplier).
Skills: Cisco UC, RingCentral .
Vendor management: Work with various vendors such as ISP, supplier, onsite contractors to resolve issues.
Documentations: Create and maintain network documentation such as SOPs. Ensure documentation is up to date and reelects the current state of the network infrastructure.