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Associate Manager (M5) - Payment Operations
2-5 years
₹ 12.5 - 40.00001L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Associate Manager (M5) - Payment Operations
Navi Technologies
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Passionate about Navi s mission and vision
- Demonstrates dedication, perseverance and high ownership
- Goes above and beyond by taking on additional responsibilities
- Consistently creates value for the customers and stakeholders through high-quality outcomes
- Ensuring excellence in all aspects of work
- Efficiently manages time, prioritizes tasks, and achieves higher standards
- Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility
- Manage Payment Experience including monitoring payment processing systems and resolving payment issues and exceptions in order to provide an exceptional customer experience
- Daily Recon of Bank Account transactions
- Reconciliations of debit transactions with bank statements and internal systems and follow up with banks and internal stakeholders in case of discrepancies.
- Reconciliation of collections transactions with PG statements (Razor pay and Cash free) bank statement and internal system and follow up with banks and internal stakeholders in case of discrepancy.
- Solving payment issues of customers with internal (Product and Tech Team) and external stakeholders (PG and Banks)
- Monitor 24*7 payment success rates across banks, payment gateways and partners and continually improve the same through operational initiatives.
- Ad hoc Requests with regards to the overall Banking operations of the institute.
- Account Opening and API setup for the various Business requirements.
- Coordinating with banks, auditors and other stakeholders involved in the payment process.
- Audit of Bank Account transactions.
- Strong process orientation execution skills
- Should have good analytical skills.
- Sound problem solving, conflict resolution and coordination abilities.
- Excellent organization, written/ verbal communication, analytical, and presentation skills.
Employment Type: Full Time, Permanent
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What people at Navi Technologies are saying
Rating based on 9 Associate Manager
reviews
Anonymous · BFSI, Investments & Trading
in Bangalore / Bengaluru
Fast paced culture, focus on tech and product, smart colleagues
- Salary - Good
Erratic top management, No work life balance and job security
- Skill development - Poor
Associate Manager salary at Navi Technologies
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