Principal Engineer- Salesforce Marketing Cloud

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital, and our people exist everywhere in the world (18000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in.

REQUIREMENTS:

• Total Experience 13+ Years
• Hands on experience of implementation experience in Salesforce Marketing Cloud (SFMC).
• Expertise in the Salesforce Marketing Cloud ecosystem, Integrations, data streams, data modeling, identity resolution, segments, and activations.
• Strong experience in Marketing Cloud Engagement such as Campaigns and customer journeys.
• Experience in Marketing Cloud Account Engagement such as B2B marketing automation.
• Good knowledge in Marketing Cloud Personalization & Marketing Cloud Intelligence.
• Experience integrating SFMC with various clouds and third-party systems such as Content Management Systems, Google Analytics, CDP platforms, and CRM systems.
• Hands-on development knowledge of AmpScript, SQL, SSJS, and decent expertise in HTML, CSS, JavaScript, jQuery, and JSON.
• Proven ability to implement large-scale, complex SFMC projects and perform setup and admin activities.
• Salesforce-certified Marketing Cloud Email Specialist, Admin, Developer, or Consultant.
• Data Cloud Consultant Certification is a must.
• Strong consulting experience with polished communication and executive presentation skills.
• Self-starter, organized, and highly motivated, with a proven ability to learn new technologies quickly.

RESPONSIBILITIES:

• Collaborate with business stakeholders, data architects, and analysts to understand customer needs and establish the SFMC ecosystem as a scalable and cost-effective solution.
• Create implementation plans for new and existing clients, ensuring alignment with technical and business requirements.
• Write and review design documents detailing architecture, framework, and high-level design for developers.
• Review architecture and design for extensibility, scalability, security, design patterns, user experience, and NFRs, ensuring best practices are followed.
• Work with Solutions Engineers to understand customer challenges and conduct architecture and solution workshops.
• Develop technical integration approaches, including data flow and architectural diagrams/visuals.
• Present the Salesforce Marketing Cloud technology infrastructure, demonstrating familiarity with platform capabilities, security, and integrations.
• Lead scaling efforts by developing best practices, repeatable solutions, and tools to support solution engineering.
• Guide customers and colleagues in deploying emerging technologies to drive business value.
• Carry out POCs to validate suggested designs/technologies against requirements.
• Mentor team members and enable alignment with SFMC best practices and methodologies.
• Participate in product, sales, and procedural training and certification to remain effective in the role.