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Customer Success Manager
MoEngage
posted 8mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Onboard closed leads with Integration support
- Be the point of contact for Accounts and be responsible for the growth of the customer
- Advise clients on the most effective ways to use the MoEnagage Platform
- Be a Product Evangelist, consulting the top internet companies on their growth.
- 2+ years of experience with clients or managed accounts, across Technical, Presales, Technical Account Management
- Understanding of the Mobile Ecosystem & App Marketing. Previous experience in Success or Support Engineer role for a Saas company is a plus.
- SaaS and B2B experience is must.
- Ability to understand customer requirements and see how MoEngage can add value in various way.
- Take ownership of the relationship post sales and grow the customer
- Champion the product and be an evangelist
- Empathy - Needed in any client facing role, also important for working with other teams.
- Strong written and verbal communication skills
- Work at Scale and challenge yourself
- Work with a smart team which grew up in the Mobile First world
Employment Type: Full Time, Permanent
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What people at MoEngage are saying
Rating based on 2 Customer Success Manager
reviews
Anonymous · Customer Success, Service & Operations
in New Delhi
Nothing, this company has given me the worst nightmare and has given me mental health issues. I’m mentally disturbed and my director has made my life really unworthy
This is the worst place when it comes to job security … you’ll be thrown out of the company in a single day due to internal politics and dirty management play. They will not value anything that you’ve contributed and served for years
- Skill development - Bad
Customer Success Manager salary at MoEngage
What MoEngage employees are saying about work life
MoEngage Benefits
HealthCare & Insurance Stock Options or Equity Performance Bonus Maternity & Paternity Leave Flexible work hours 
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MoEngage Bangalore / Bengaluru Office Location
560034
