MoEngage - Senior Implementation Manager (6-9 yrs)

About the role: Senior Implementation Manager

- Own and Manage the client integration and onboarding process

- Guide client tech team through the integration process

- Plan and consult client marketing team on use cases and solutioning

- Coordinate between internal cross-functional teams

- Ensure continuity between Sales and Customer Success

- Reduce "Time to Revenue Recognition" and provide customers with a fast and effective on-boarding experience

Key Responsibilities:

- 6 - 9 years of experience

- Project Management skills with an organized approach

- Documentation of Integration Processes and Best Practices

- Good technical knowledge to help clients make appropriate customizations

- Experience and understanding of Rest APIs

- Experience in working on integrations with Android/iOS/other app platforms

- Exposure to Mobile App Technologies is a plus

- Experience in Front End Web Development is a plus

- Experience in CRM, marketing automation platforms is a plus

- Experience in JIRA, Zendesk or similar ticketing tools is a plus