Sales Development Manager (SDR Manager)

Sales Development Manager (SDR Manager)

MishiPay

Competitive basic salary and bonus

Pune

About Us:

MishiPay is a global leader in checkout technology, revolutionizing the in-store shopping experience. Our cutting-edge solutions empower shoppers to checkout using their own smartphones or our minimalist, low-capex kiosks. With additional offerings like Mobile POS, Click and Collect, and Cash Registers, MishiPay enables merchants to streamline their entire checkout process.

Our technology has driven measurable success for retailers, including reduced operational costs, increased sales, and improved customer satisfaction. We serve a diverse clientele across the US , Europe , and the Middle East , and we re rapidly expanding.

About the Role:

We are looking for an experienced and driven Sales Development Manager to lead and scale our SDR team. You will play a key role in developing strategies to generate leads, drive pipeline growth, and ensure the success of our sales initiatives targeting global markets, especially the US and UK . You ll have developed your sales experience within a technology product like ERP systems, CRMS or Accounting / HR software.

This role requires a combination of strategic planning, leadership, and hands-on execution to build a high-performing SDR team that thrives in a fast-paced environment. If you re passionate about sales and leadership, this is an excellent opportunity to make a significant impact in a growing tech startup.

Key Responsibilities:

• Team Leadership: Build, manage, and mentor a team of SDRs, ensuring individual and team goals are met.
• Strategy Development: Design and implement outbound lead generation strategies to identify new business opportunities.
• Performance Monitoring: Track and analyze team performance metrics, ensuring alignment with company objectives.
• Market Outreach: Oversee outreach activities targeting clients in the UK and US markets via calls, emails, and other channels.
• Collaboration: Work closely with Business Development Directors and other sales leaders to ensure seamless pipeline management.
• Process Optimization: Establish best practices for lead generation, qualification, and CRM management.
• Training Development: Develop onboarding and training programs to equip SDRs with the skills needed for success.
• Reporting: Generate detailed performance reports, providing insights and recommendations for improvement.
• Client Engagement: Support SDRs in conducting product demonstrations, handling objections, and managing initial stages of the sales cycle.

About You:

• Education Experience:
• Bachelor s degree preferred or equivalent experience in sales or business management.
• 3+ years of experience in sales, with at least 1 year in a people manager role managing SDRs or BDRs.
• Proven success in outreach and lead generation targeting UK and US clients.
• Experience selling tech products, particularly in the retail technology sector, is a strong advantage.
• Expereince selling to customers in US and EU is a must.
• Skills Competencies:
• Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
• Strong organizational skills with a keen eye for detail.
• Proficiency in CRM tools and Microsoft Office (Excel, Word, PowerPoint).
• Expertise in objection handling, pipeline management, and lead qualification.
• A proactive, self-motivated approach with a focus on achieving results.
• Ability to thrive in a dynamic, fast-paced environment.
• Location:
• Must be willing to work from our Pune office .

Why MishiPay

You ll work with an ambitious and inspirational multi-cultural team who are redefining the retail industry globally. We offer a tight-knit, collaborative and exciting work environment, coupled with the opportunity to see the apps you develop put to use in some of the world s largest retailers. We also offer a competitive remuneration package that includes KPI based bonuses and potential options.

This role offers the opportunity to work in a collaborative and fast-paced environment, contributing to the success of a cutting-edge retail technology company. If you re passionate about sales and have the experience and drive to succeed, we d love to hear from you!

You may also work as BDR (Business Development Representative), Inside Sales, Internal Sales, Lead Generation Representative or similar.

Note: You may also work in roles such as BDR Manager , Inside Sales Manager , or Lead Generation Manager .