Chief Operating Officer

Job Summary: We are seeking an experienced and visionary Chief Operating Officer (COO) to lead and oversee the daily operational functions of MicroMitti. The COO will be responsible for driving strategic initiatives, operational efficiency, and national expansion with a focus on process optimization, revenue growth, and team management.

Key Responsibilities:

• Operational Leadership: Develop and implement scalable operational strategies to support rapid growth across multiple cities.
• Process Optimization: Identify inefficiencies and implement streamlined processes for enhanced productivity and cost management.
• Team Leadership: Build and lead high-performing operational teams across multiple locations, ensuring cohesive collaboration.
• Revenue Growth: Drive revenue generation strategies in alignment with the companys business objectives.
• Stakeholder Management: Collaborate with key stakeholders, including investors, clients, and internal leadership.
• Compliance Management: Ensure full adherence to industry regulations and best practices.
• Performance Monitoring: Develop and monitor key performance metrics to ensure continuous improvement.

Key Performance Indicators (KPIs):

• National Expansion: Successfully establish operational presence in new cities within defined timelines.
• Operational Efficiency: Achieve operational excellence through optimized processes and cost reduction.
• Team Performance: Build and sustain a national team with high retention and productivity rates.
• Revenue Targets: Meet or exceed revenue growth targets as per the business strategy.
• Compliance Adherence: Maintain 100% compliance with regulatory requirements and internal policies.

Key Result Areas (KRAs):

• Develop and execute a strategic operational roadmap for national expansion.
• Drive continuous improvement in operational processes and resource allocation.
• Lead cross-functional collaboration with the sales, marketing, and finance teams.
• Foster a culture of accountability, innovation, and long-term value creation.

Qualifications:

• 10+ years of experience in a senior operational leadership role, preferably in the PropTech, Real Estate Investment, or BFSI sectors.
• Proven expertise in national-level team management and scaling operations.
• Strong strategic planning, financial acumen, and project management skills.
• Excellent interpersonal and leadership skills with the ability to inspire and drive results.
• Experience in revenue generation and operational excellence strategies.