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380 Microland Jobs
Executive - Service Delivery
Microland
posted 13hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Behavioral | Microland Skills | Customer Centricity
Technology | IT Technical Support Activities | Second Line Support
Behavioral | Aptitude | Tasks Related Skills
Functional | IT Operations Management | Operational Procedures
Behavioral | Language Proficiency | English
Education Qualification :
Any Graduate
Certification Mandatory / Desirable :
Technology | IT Certifications | Any Certification
Skill Required:
- Help Desk-Log and keep records of customer/employee queries and advise on solution as per the SOP
- Fault Resolution-Test and fix faulty equipment
- Network-Proactively monitor Customer Networks using the appropriate Tools and respond to Alarms within SLA.
- Applications-L1 support for all application related issues
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Service Executive roles with real interview advice
What people at Microland are saying
Rating based on 3 Service Executive
reviews
Anonymous · UX, Design & Architecture
in Bangalore / Bengaluru
The training period is the best but once you hit the floor the work environment sucks...no proper growth
- Skill development - Good
Manager...HR the shift timings and salary
- Salary - Bad
Service Executive salary at Microland
What Microland employees are saying about work life
Microland Benefits
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