Senior Application Specialist

Role & responsibilities:

• Application Support & Maintenance:
• Implementation of best suitable applications to the group.
• Provide expert-level support for hospital software applications, ensuring high availability and performance.
• Troubleshoot and resolve complex issues within the applications and integration with other systems.
• Regularly monitor application performance, proactively identifying and addressing potential issues.
• Apply updates, patches, and configuration changes to applications in a controlled and timely manner.
• System Configuration & Implementation:
• Lead the implementation and configuration of new healthcare applications or upgrades.
• Ensure proper integration between different hospital information systems (e.g., Electronic Health Records (EHR), HRMS, Payment gateways, LIS, ERP, AD…etc.,.).
• Provide training to hospital staff on the effective use of applications.
• Collaboration with Clinical & Administrative Teams:
• Work closely with clinical and operational departments to understand requirements and identify opportunities for process improvements through technology.
• Collaborate with the IT team to ensure seamless integration of healthcare software with hospital infrastructure.
• Liaise with vendors to resolve application-related issues and facilitate system enhancements.
• Security & Compliance:
• Ensure compliance with healthcare regulations and standards such as HIPAA, HL7, DICOM, etc.
• Work with security teams to implement and enforce secure practices for healthcare applications and data management.
• Conduct regular audits to ensure system integrity and security.
• Documentation & Reporting:
• Create and maintain comprehensive documentation for applications, configurations, troubleshooting guides, and user manuals.
• IT Compliances for NABH, JCI, ISO and other related standards.
• Generate regular reports on system performance, issues, and resolution timelines.
• Provide input to disaster recovery and business continuity plans for critical hospital systems.

Required Skills & Qualifications:

• Bachelors degree in information technology, Computer Science, Healthcare Informatics, or a related field.
• Minimum of 5 years of experience supporting IT applications in a healthcare setting, preferably in a hospital environment.
• In-depth experience with healthcare applications such as HIS, EMR, LIS, ERP (SAP /Oracle / MS D365) and integrations is mandatory.
• Evaluation and Implementation experience of HMS and ERP (SAP / Oracle / MS D365) along with integration is required.
• Strong understanding of hospital workflows, clinical processes, and the role of IT in healthcare.
• Expertise in troubleshooting and resolving technical issues within complex healthcare systems.
• Proficiency with databases (SQL, Oracle) and application integration methods (HL7, XML, APIs).
• Experience in vendor management and working with third-party application providers.
• Familiarity with industry regulations, such as HIPAA, and compliance with healthcare standards.

Preferred Qualifications:

• Certifications in healthcare IT (e.g., Certified Healthcare Information Systems Professional (CHISP), Epic certification, etc.).
• Experience with cloud-based enterprise healthcare applications and solutions.
• Knowledge of programming/scripting languages such as Python, Java, or PowerShell for automation tasks.
• Project management experience, especially in the deployment of hospital IT systems.

Contact details
9154925558/hr.opticals@maxivision.in