Telecalling Executive

Role & responsibilities

• Will be responsible to handle inbound calls from the prospective customers.
• Record customer interactions and transactions.
• Retain customers who are dissatisfied with products or services.
• Schedule and confirm appointments for patients.
• Handle customer inquiries and resolve issues promptly.
• Follow up with patients and healthcare professionals for feedback.

Preferred candidate profile

• High school diploma or equivalent
• Excellent verbal communication skills.
• Strong organizational skills and attention to detail.
• Customer service
• Data entry
• Appointment scheduling
• Problem resolution

Contact details
9154925558/hr.opticals@maxivision.in