Telecalling Executive

Position Title: Telecalling Executive

Location: Telungupalayam, Coimbatore

Job Summary: As a Telecalling Executive, you will be responsible for generating leads, making cold calls, and handling incoming calls from potential clients/customers with the aim of converting them into sales. You will also be tasked with maintaining good customer relationships and ensuring customer satisfaction.

Key Responsibilities:

• Make outbound calls to prospective clients/customers based on provided leads or data lists.
• Introduce our products/services to potential customers and generate interest.
• Handle inbound calls from potential customers, answer their inquiries, and provide information about products/services.
• Address any concerns or questions potential customers might have.
• Identify potential leads and prospects through cold calling and other methods.
• Collect information about prospective clients/customers and qualify leads.
• Maintain a database of potential and existing customers.
• Follow up on leads and nurture relationships with prospects to convert them into sales.
• Achieve sales targets and objectives set by the company.
• Work towards converting leads into sales through persuasive and persistent efforts.
• Develop a thorough understanding of the company's products/services and be able to articulate their features, advantages, and benefits to potential customers.
• Maintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities.
• Provide regular updates and reports on sales activities, performance, and achievements
• Collaborate with the sales team and other departments as necessary to achieve sales goals and enhance customer satisfaction.

Skills and Qualifications:

• Proven experience as a Telecalling Executive or similar sales/customer service role.
• Excellent communication skills, both verbal and written.
• Persuasive and goal-oriented with a focus on sales and customer service.
• Ability to work under pressure and meet targets.
• Strong negotiation and closing skills.
• Good time management and organizational skills.
• Experience with CRM systems and practices.
• Bachelors Degree; additional qualifications in Marketing or Sales will be a plus.

Additional Requirements:

• Availability to work flexible hours, including evenings and weekends, if required.
• Ability to handle rejection and maintain persistence.
• Positive attitude, self-motivated, and results-driven.

This Telecalling Executive JD outlines the core responsibilities, skills, qualifications, and expectations for the role. It serves as a guide for potential candidates interested in applying for the position. Adjustments can be made based on specific organizational needs and preferences.

Application Process: Kindly contact : 9384017626