Telecalling Executive

A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project.

Role & responsibilities

• Receiving inbound calls and greeting the caller queries
• To understand the query and route the call to concerned department/s
• Inbound domestic voice process (Bengali and Hindi) - no sales target

Desired Candidate Profile :

• Graduation with Honors is mandatory in any stream may apply
• Candidates must have good communication skill in Bengali, Hindi &/or English
• Aptitude towards customer care with good listening skills
• Energetic, presence of mind and enthusiastic attitude
• Willing to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM)

Perks and benefits

• - Gross Salary: ₹13,000
• - Provident Fund (PF)
• - Employee State Insurance (ESI)
• - Travel Allowance
• - Meal Allowance