Branch Manager

Key Deliverables

• Patients Satisfaction ratings as per target
• Operations excellence in quality and quantity
• Achieving Revenue Targets of the unit
• Improve Internal advises, and case conversions
• Compliance to systems and processes
• Regular Reporting, Accountability and transparency
• Coordination between staff, doctors, and management
• To work on new business opportunities to exceed revenue target of the unit

Administrative Roles

• Day to day administration of the centre
• To ensure smooth functioning of the process
• To ensure discipline, time and duties management of the entire staff members
• To ensure coordination between departments and staff members
• To manage day to day crisis under intimation to the management
• To maintain optimum inventories of all items and coordination with vendors and warehouse
• Efficient response to all official communications pertaining to the centre
• Coordinating internal meetings and events (Monthly & weekly)
• Coordinating with other centre heads for cross referrals, resources support and sharing good practices
• Liaison with local government departments, authorities, local doctors, VIPs etc
• To manage the revenue and cash flow of the branch and report to the management
• To ensure that all records and documents pertaining to the entire operations are updated and ready for auditing
• To coordinate with marketing team and support external marketing activities
• Coordinating with visiting consultants and responsible for doctors arrangements
• To work towards targets set for the unit
• To maintain good banking system and cash remittances transparently with accountability
• Credits and outstanding management (TPA, CGHS, ECHS & Corporate etc)
• Day book management, Petty Cash Management, Bank Book.