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Deputy Manager - EMC Axis Training
3-4 years
₹ 3.35 - 7L/yr (AmbitionBox estimate)
Bangalore / Bengaluru
1 vacancy
Deputy Manager - EMC Axis Training
Max Life Insurance
posted 5mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Imparting Training to Axis Virtual Callcenter (AVC) sellers and Max Life Employees as per defined and agreed Man Days.
- Providing right training inputs on call sales support to AVC
- Post Training, on line certification through Inquizzitive, of sellers on the trained module to be completed - Once a quarter
- Refresher training should be done before the certification follow up with failed candidates should be completed
- Call observation Call barging at AVC on daily basis.
- Drive traffic to E Learning platform / Microsite so that technology can be leveraged to maximize reach
- Ensuring the measures of quality of business in different segement focusing on Product mix
- Ensuring SPs in 100% of the branches and all regulatory records to be maintained audit ready if required.
- Traction of data on performance, publishing MIS, dashboard, calendars, EDMs etc. timely and effectively in coordination with Bank Circle Office
- Conduct Skill, Knowledge compliance based training programs for the entire AVC call centers at regular intervals
- Develop and manage certification processes, Implementing evaluation process - online and offline to create a robust feedback and tracking mechanism on product knowledge and skills of all the trainees.
- Supporting to other AVC centers as an additional requirement that required travelling as well.
- Open to implement new training methodologies to enhance training effectiveness across AVC centers.
Employment Type: Full Time, Permanent
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What people at Max Life Insurance are saying
Rating based on 216 Deputy Manager
reviews
Anonymous · Other
in Pune
The pay scale is good and hikes are good , other than that nothing good
Too many programs but only for people at Head office and certain verticals, no recognition for my department
Read 216 reviewsDeputy Manager salary at Max Life Insurance
What Max Life Insurance employees are saying about work life
Max Life Insurance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Team Outings 
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