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Chief Manager - Claims
Max Life Insurance
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for the direction, control and management of business processing operations for Individual and Group claims.
- Develop efficient and sustainable operations support processes for Max Life claims.
- Identifying customer preferences and working towards meeting/ exceeding customer satisfaction
- Control and monitor claims process and ensure compliance with Max Life and Regulatory norms.
- Managing life (Individual and Group) and health Claims
- Overseas the entire team development including hiring, mentoring, training and motivating the team.
- Review and approve payments and repudiations of claims within his/her specified authority limit.
- Share feedback with Products and Actuaries on the existing products and assist development of new products.
- Handling strategic projects.
- Handling management and regulatory deliverables.
- Alignment with Max Life goal
- Overseas fraud and risk measure to counter all fraudulent claims.
- Accuracy, Quality, Productivity and Timeliness of claims Approvals
- Claims Audit Ratings.
- Reviews with Supervisor and Feedback from internal and external stake holders.
- ESAT and CSAT
- Adherence to internal process and compliance.
- Timely delivery of all management and regulatory deliverables
- Achieving the month on month targets
- Maintain the Max Life leadership in the industry.
Employment Type: Full Time, Permanent
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Max Life Insurance Benefits
Job Training 
Soft Skill Training 
Health Insurance 
Work From Home 
Team Outings 
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