Branch Manager

NIVABUPA HEALTH INSURANCE COMPANY LIMITED
JOB DESCRIPTION
Branch Manager - Variable Agency
Location - Alwar / Ranchi / Bhubneshwar
Sales and Distribution
Function Agency Channel
Band M5
Reporting to - Territory Head
Manager - Manager
Job Summary
JD Code
SND_AC_2810
(Describe the primary function and purpose of this role)
†Enable achievement of key business outcomes
†Build a quality Agency by focusing on quality of hire and skilling
†Ensure adherence to all statutory and compliance requirements
†Drive the people agenda sharply to enable achievement of people outcomes

Key Responsibilities
Key Measures of Performance
(Describe the major performance assessing criteria and
expectations from the role)
(Mention a detailed description of key areas of focus, essential functions and primary responsibilities
required to be performed by the incumbent to achieve business objectives)
a. Achievement of Business Plans
New GWP
Renewal GWP
To own the business plan for the branch – both top line and bottom line targets
for Team
Internalize the Management philosophy and business strategy of the company
and drive it in the branch
Renewal no. of cases
Active agents and PA
Desired product mix
No. of New Agents
Audit findings
Ensure that the existing team of Agents is engaged, motivated and productive by
forging a strong relationship with them
Ensure that new Agent Advisors are constantly inducted, activated and
productive for Team
Drive the incentive schemes to ensure that the income of the Agency managers
and Agent Advisors exceed benchmark
Employee engagement
Attrition
Key Relationships (Internal / External)
(Mention the set of key internal and external
stakeholders)
b. Team Building
Recruit Quality resources –Unit Managers
Goal setting of all Agency Managers/Sr Agency Manager in the region
Regular and periodic review, monitoring and mentoring of the Agency
Managers to ensure that they are on track to achieve their goals
Internal: Agency Team & Cross Functional
Teams
External: Agents & Policy Holders
Regular classroom and on the field training of the team to equip them with the
necessary skill sets to perform optimally
Ensure that the defined sales process of the company is adhered to by the team
Identify and groom future leaders in the team
c. Business Expansion
Identify potential business pockets in the branch jurisdiction
Appoint Agents in these locations to procure business
d. Liaison with Home Office
Own the resource and expense budget for the Branch
Drive the R&R schemes floated by HO from time to time
Design own Branch level R&Rs, marketing activities and implement them
Support the Unit Managers and team of Agents in liaison with the HO for
addressing their requirements/ concerns
Percolate the management guidelines to the entire team.
Being fully compliant to all the norms laid down by the regulators and the
company
Keeping the expense ratio of the Branch well within the defined budget
Maintain win- win relationship with other channels
Preferred Skill Set
(Describe the nature and level of key skill required\preferred to perform the jobs e.g. interpersonal skills, problem solving ability and business expertise)
a. Analytical Skills
†Designing Sales Strategies to achieve the business goals
• Analytical skills to read , interpret MIS
• Skill sets to handle a team of agents to achieve the business goals
b. Domain Knowledge
• Sound domain knowledge of the health insurance policies and practice in India
• Good knowledge of the legal and regulatory requirements and compliances

c. Leadership Attributes
• Strong written and verbal communication skills
• Ability to manage a team, keep it motivated and handle conflicts in a mature an d tactical way • Result orientation
• Ability to spot and utilize opportunities
• Energetic and enthusiastic personality.
Minimum Qualification
Minimum Experience
• 8-10 years of relevant work experience,
preferably in financial services distribution
• 3-5 years of team handling experience
Graduation in any discipline from a recognized educational institute
Preferably Post Graduate Degree/Diploma in Management from a recognized
educational institute.