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Marriott International

Compare

4.3

based on 1.2k Reviews

1067 Marriott International Jobs

Assistant Manager -Housekeeping

Marriott

4.3

based on 1.2k Reviews

4-11 years

Kochi

1 vacancy

Assistant Manager -Housekeeping

Marriott International

posted 1hr ago

Job Role Insights

Flexible timing

Key skills for the job

Housekeeping Customer Service Hospitality Showroom Front Desk Business Administration

+ 2 more

Job Description

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable.

Position works with employees to clean and maintain guestrooms and public space.

Completes inspections and holds people accountable for corrective action.

Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 1 year experience in the housekeeping or related professional area. OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

Ensures knowledge and understanding of OSHA regulations are up to date.

Oversees all lost and found procedures.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Works effectively with the Engineering department on guest room maintenance needs.

Understands and complies with loss prevention policies and procedures.

Ensures all employees have proper supplies, equipment and uniforms.

Assists in supervising an effective inspection program for all guestrooms and public space.

Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.

Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.

Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

Ensuring Exceptional Customer Service

Handles guest problems and complaints seeking assistance from supervisor as necessary.

Assists in the review of comment cards and guest satisfaction results with employees.

Sets a positive example for guest relations.

Employment Type: Full Time, Permanent

Read full job description

Marriott International Interview Questions & Tips

Prepare for Marriott International Assistant Manager roles with real interview advice

People are getting interviews at Marriott International through

(based on 56 Marriott International interviews)

Company Website

Job Portal

Referral

Campus Placement

Walkin

36%

23%

14%

14% candidates got the interview through other sources.

High Confidence

What people at Marriott International are saying

4.6

Rating based on 19 Assistant Manager reviews

Anonymous · Events & Banquet in Bengaluru

Likes

Atmosphere is nice

Dislikes

Just beacuse of people in manangement

Read 19 reviews

Assistant Manager salary at Marriott International

reported by 83 employees

₹3 L/yr - ₹7.6 L/yr

40% less than the average Assistant Manager Salary in India

View more details

What Marriott International employees are saying about work life

based on 1.2k employees

66%

53%

46%

88%

Flexible timing

Rotational Shift

No travel

Day Shift

View more insights

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