B&F Operations Manager

Education and Experience

High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR

2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES

Managing Day-to-Day Operations

Supervises and manages employees.

Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

Provides services that are above and beyond for customer satisfaction and retention.

Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.