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889 Marriott International Jobs

Assistant Restaurants Manager - Sales

2-7 years

Chennai

1 vacancy

Assistant Restaurants Manager - Sales

Marriott International

posted 6d ago

Job Role Insights

Flexible timing

Job Description

Areas of responsibility include Restaurants/Bars and Room Service, if applicable.

  • Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.
  • Strives to continually improve guest and employee satisfaction.
  • Determines training needed to accomplish goals, then implements plan.
  • CANDIDATE PROFILE

    Education and Experience

    High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR

    2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES

    Assisting in Management of Restaurant Team

    Handles employee questions and concerns.

  • Monitors employees to ensure performance expectations are met.
  • Provides feedback to employees based on observation of service behaviors.
  • Assists in supervising daily shift operations.
  • Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
  • Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
  • Conducting Day-to-Day Restaurant Operations

    Ensures all employees have proper supplies, equipment and uniforms.

  • Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
  • Ensures compliance with all restaurant policies, standards and procedures.
  • Monitors alcohol beverage service in compliance with local laws.
  • Manages to achieve or exceed budgeted goals.
  • Performs all duties of restaurant employees and related departments as necessary.
  • Opens and closes restaurant shifts.
  • Providing Exceptional Customer Service

    Interacts with guests to obtain feedback on product quality and service levels.

  • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
  • Encourages employees to provide excellent customer service within guidelines.
  • Handles guest problems and complaints, seeking assistance from supervisor as necessary.
  • Strives to improve service performance.
  • Sets a positive example for guest relations.
  • Assists in the review of comment cards and guest satisfaction results with employees.
  • Meets and greets guests.
  • Conducting Human Resource Activities

    Supervises on-going training initiatives.

  • Uses all available on the job training tools for employees.
  • Communicates performance expectations in accordance with job descriptions for each position.
  • Coaches and counsels employees regarding performance on an on-going basis.
  • Additional Responsibilities

    Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

  • Analyzes information and evaluating results to choose the best solution and solve problems.
  • Assists servers and hosts on the floor during meal periods and high demand times.
  • Recognizes good quality products and presentations.
  • Supervises daily shift operations in absence of Restaurant Manager.


  • Employment Type: Full Time, Permanent

    Read full job description

    Marriott International Interview Questions & Tips

    Prepare for Marriott International Restaurant Manager roles with real interview advice

    What people at Marriott International are saying

    2.6
     Rating based on 6 Restaurant Manager reviews

    Likes

    Not that great but not bad

    • Skill development - Excellent
    • +1 more
    Dislikes

    Politics in major of properties

    Read 6 Restaurant Manager reviews

    Restaurant Manager salary at Marriott International

    reported by 40 employees with 7-11 years exp.
    ₹4 L/yr - ₹9 L/yr
    26% more than the average Restaurant Manager Salary in India
    View more details

    What Marriott International employees are saying about work life

    based on 1.2k employees
    66%
    54%
    46%
    88%
    Flexible timing
    Rotational Shift
    No travel
    Day Shift
    View more insights

    Marriott International Benefits

    Cafeteria
    Health Insurance
    Job Training
    Free Food
    Soft Skill Training
    Free Transport +6 more
    View more benefits

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